Честные отзывы об отеле DoubleTree by Hilton Heyuan от реальных посетителей
9.5/10
Замечательно
Отзывов: 2980
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Честные отзывы
Местоположение9.6
Удобства9.4
Сервис9.5
Чистота9.6
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Отрицательные отзывы(54)
Гость
Улучшенный номер Делюкс (кровать «queen-size»)
Дата заезда февр. 2025 г.
Пара
Отзывов: 3
10.0/10
Превосходно
Дата отзыва 23 мар. 2025 г.
Our second stay at this hotel. Great location and clean room. We would like to thank Tiger at the Front Desk for his help and organizing the cake for us this time round 😃
Перевод
Ответ от объекта размещения: Dear guests, thank you for choosing DoubleTree by Hilton Heyuan. We are glad to know that your visit is another satisfying stay. We are honored to receive your recognition of Tiger service at the Front Desk. All of our Hilton team members are passionate about providing excellent service. We look forward to serving you again in the future.
E.C. Family
DoubleTree двухместный номер
Дата заезда июля 2024 г.
Семья
Отзывов: 8
10.0/10
Превосходно
Дата отзыва 31 авг. 2024 г.
The hotel is simply amazing! It’s really 5 stars Hotel ⭐️⭐️⭐️⭐️⭐️ The managers Kelvin and Ivan are a very polite person. At the restaurant, David, May, the manager Leo, and all the staffs are impeccable. The room is clean, new, good smells, perfect cleaning in all the hotel. Our family are so happy with the treatment. Breakfast delicious and also dinner buffet with so fresh meat and all. We extended 2 days more just because of all the things and the people kindness that the Hotel can offer. We gonna be back in this Hotel for sure and indicate all our friends. Thank you all for everything and perfect treatment.
Перевод
6/9
Ответ от объекта размещения: Dear guest, Thank you very much for visiting DoubleTree by Hilton Heyuan and sharing your delightful staying experience with us. We sincerely thank you for your appreciation of hotel environment, DoubleTree is dedicated to provide you the personalized service that exceeds your expectations. We do look forward to your next visit to DoubleTree by Hilton Heyuan. Thank you once again for your support. with Best Regards.
Гость
Улучшенный номер Делюкс (кровать «queen-size»)
Дата заезда апр. 2024 г.
Пара
Отзывов: 14
10.0/10
Превосходно
Дата отзыва 13 июня 2024 г.
Nice concierge service , the room size is spacious , with a bath tub facing the spectacular city view. Will definitely come again
Перевод
Ответ от объекта размещения: Dear guest, Thank you very much for taking time to give us such detailed feedback. Your compliments about the facilities and service we provided are appreciated. We look forward to your next stay with us and thanks again for the comments. Yours sincerely.
Анонимный пользователь
Номер DoubleTree с кроватью King Size
Дата заезда июня 2024 г.
По делам
Отзывов: 1
10.0/10
Превосходно
Дата отзыва 19 июля 2024 г.
Kelvin introduced the hotel's facilities and time, which was very helpful to me. Lulu and Amy were also very lovely!
Перевод
Ответ от объекта размещения: Dear guest, Thank you very much for taking time to give us such detailed feedback. Your compliments about the facilities and service we provided are appreciated. We look forward to your next stay with us and thanks again for the comments. Yours sincerely.
Lee Xiao long
Номер DoubleTree с кроватью King Size
Дата заезда июня 2024 г.
Семья
Отзывов: 16
10.0/10
Превосходно
Дата отзыва 22 июля 2024 г.
Was perfect like always
Перевод
Ответ от объекта размещения: Dear guest, Thank you very much for taking time to give us feedback. Your compliments about the facilities and service we provided are appreciated. We look forward to your next stay with us and thanks again for the comments. Yours sincerely.
Yudjej
DoubleTree двухместный номер
Дата заезда апр. 2023 г.
Семья
Отзывов: 14
9.5/10
Потрясающе
Дата отзыва 29 мая 2023 г.
there was smoking smell inside the room despite we rested a non-smoking room. the reception staff changed another room for us which was ok. room size was big and the hotel can maintain its standard. there are many eateries nearby. hotel guests get special discount (up to 50%) for body massage on the 1st floor and reception is on the 2nd floor.
overall happy stay.
Перевод
Ответ от объекта размещения: Dear guest, Thank you very much for visiting Doubletree by Hilton Heyuan and sharing your delightful stay experience with us. Doubletree by Hilton Heyuan is dedicated to provide you the personalized service that exceeds your expectations. We do look forward to your next visit to Doubletree. Thank you once again for your support. With best regards.
PIERRE PAUL THIERRY
Номер DoubleTree с кроватью King Size
Дата заезда дек. 2022 г.
Пара
Отзывов: 28
9.5/10
Потрясающе
Дата отзыва 4 янв. 2023 г.
Clean room. Very good breakfast. The bathroom amenities are a bit dated. Well located. Advice: prior to booking, ask the hotel whether the hot springs are open or not.
Перевод
Ответ от объекта размещения: Dear guests, welcome to stay at Doubletree by Hilton heyuan Hotel and give it five stars' praise. The hotel has 427 spacious and comfortable rooms and suites with an area of 46-300 square meters and our "dream is always here ™” Sleep experience. Thank you for your recognition of the hotel and your satisfaction with the buffet breakfast. Your satisfaction is our greatest encouragement. After learning about the bathroom facilities you mentioned, we will strengthen the improvement and maintenance of the hotel's equipment and facilities. We hope that you can continue to pay attention to the Heyuan Huijing Hilton Doubletree Hotel in the future, and tell us more about your feelings and experiences when staying in the future. We sincerely look forward to your coming again!
Гость
Номер DoubleTree с кроватью King Size
Дата заезда апр. 2024 г.
Семья
Отзывов: 1
10.0/10
Превосходно
Дата отзыва 4 мая 2024 г.
nice nice nice
Перевод
Ответ от объекта размещения: Dear guest, Thank you very much for visiting DoubleTree by Hilton Heyuan and sharing your delightful stay experience with us.DoubleTree is dedicated to provide you the personalized service that exceeds your expectations. If you have any questions or assistance during your stay, you can call "0" to contact our guest service center, with the team and immediate action has been done to improve the service details. Thank you once again for your support.We wish you a nice day
Гость
Номер Делюкс с кроватью «king-size»
Дата заезда июня 2024 г.
Пара
Отзывов: 1
10.0/10
Превосходно
Дата отзыва 15 июля 2024 г.
very good
Перевод
Ответ от объекта размещения: Dear guest, Thank you very much for taking time to give us feedback. Your compliments about the facilities and service we provided are appreciated. We look forward to your next stay with us and thanks again for the comments. Yours sincerely.
DorotaGZ
Номер DoubleTree с кроватью King Size
Дата заезда июля 2022 г.
Пара
Отзывов: 24
9.0/10
Замечательно
Дата отзыва 13 авг. 2022 г.
Big room, great breakfast (served until 11 on the weekends), nice staff, relatively cheap spa. Pity that the outdoor swimming pool was only open from 4:30 pm
Перевод
Ответ от объекта размещения: Dear guest, Thank you very much for visiting DoubleTree by Hilton Heyuan and sharing your delightful stay experience with us. We sincerely thank you for your appreciation of hotel environment and service. DoubleTree by Hilton Heyuan is dedicated to provide you the personalized service that exceeds your expectations. Because of the high outdoor temperature and for the safety of our guests, the outdoor pool is open at 4:30. We do look forward to your next visit to Heyuan. Thank you once again for your support. With best regards.
Гость
DoubleTree двухместный номер
Дата заезда июня 2022 г.
По делам
Отзывов: 3
10.0/10
Превосходно
Дата отзыва 2 июля 2022 г.
Leis .very good service
Перевод
Ответ от объекта размещения: Dear guest, Thank you very much for visiting Doubletree by Hilton Heyuan and sharing your delightful stay experience with us.Doubletree by Hilton Heyuan is dedicated to provide you the personalized service that exceeds your expectations. Thank you once again for your support. We wish you a nice day.
Гость
DoubleTree двухместный номер
Дата заезда мая 2022 г.
Семья
Отзывов: 30
10.0/10
Превосходно
Дата отзыва 25 июня 2022 г.
good,nice hotel
Перевод
Ответ от объекта размещения: Dear guest, Thank you very much for visiting Doubletree by hilton Heyuan and sharing your delightful stay experience with us.Doubletree by hilton Heyuan is dedicated to provide you the personalized service that exceeds your expectations. Thank you once again for your support. We wish you a nice day.
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