DoubleTree by Hilton Heyuan: отзывы

The hotel is simply amazing! It’s really 5 stars Hotel ⭐️⭐️⭐️⭐️⭐️ The managers Kelvin and Ivan are a very polite person. At the restaurant, David, May, the manager Leo, and all the staffs are impeccable. The room is clean, new, good smells, perfect cleaning in all the hotel. Our family are so happy with the treatment. Breakfast delicious and also dinner buffet with so fresh meat and all. We extended 2 days more just because of all the things and the people kindness that the Hotel can offer. We gonna be back in this Hotel for sure and indicate all our friends. Thank you all for everything and perfect treatment.

Nice concierge service , the room size is spacious , with a bath tub facing the spectacular city view. Will definitely come again

Kelvin introduced the hotel's facilities and time, which was very helpful to me. Lulu and Amy were also very lovely！

Was perfect like always

there was smoking smell inside the room despite we rested a non-smoking room. the reception staff changed another room for us which was ok. room size was big and the hotel can maintain its standard. there are many eateries nearby. hotel guests get special discount (up to 50%) for body massage on the 1st floor and reception is on the 2nd floor. overall happy stay.

Clean room. Very good breakfast. The bathroom amenities are a bit dated. Well located. Advice: prior to booking, ask the hotel whether the hot springs are open or not.

nice nice nice

very good

Big room, great breakfast (served until 11 on the weekends), nice staff, relatively cheap spa. Pity that the outdoor swimming pool was only open from 4:30 pm

Chose the hotel because of the location, close to a park, the river and shopping centre and because of the facilities with excellent breakfast, swimming pool and hot spring. Hot spring is expensive and became overpriced at the holiday. The pool then closed for the holiday too! Restaurant served great food but was only open at the weekend. Coffee bar in the lounge also overpriced and very slow service. They were very helpful in changing the room which was too hot and the air conditioning doesn't work in winter.

Leis .very good service

good,nice hotel

這次入住河源滙景希爾頓逸林酒店的體驗總體不錯。酒店的房間、環境、衞生和設施都令人滿意。然而，關於使用室外泳池的安排卻有些不便。泳池門口標示了三個時段：第一和第三時段是室內泳池，第二時段是室外泳池。然而，當天室外泳池在指定時間無法使用，直到下午4時才開放，這與通告不符且未及時更新。第二天，我們詢問前台後被告知可以使用，但實際上泳池仍未開放，且前台不知情，讓我們白跑一趟，家人對此感到失望。 此外，我購買了酒店的599元住宿套餐，包含早餐和晚上的海鮮套餐。早餐雖普通，但尚可接受。然而，所謂的海鮮自助晚餐卻讓人失望，衹有凍蝦、燒蠔、秋刀魚及一些廉價魚類。食物質量和選擇都很差勁，甚至出現用同一道食物分兩碟的情況用來矇混過關。如果希爾頓的自助餐是這樣的水準，建議不如停止提供。我寧願花百多元和家人在外面餐廳用餐，還更愉快。酒店的名聲與實際的自助餐體驗不符，令人感到失望。建議可以參考其他希爾頓酒店的自助餐標準作為提升的方向。 最後，值得一提的是酒店的中菜廳。雖然有些菜品仍需改進，但整體服務、環境和食物都不錯，推薦入住的客人可以嘗試。

酒店剛開業時久入住過，幾年沒來了，這次來感覺進步很大，很多細節進步很大，比如電梯門口的醒目指引牌。幫我們辦理入住的小帥哥也十分迅速快捷，最後因為曲奇沒準備好，還給我們準備了兩份取餅卡！房間的設施也維護的很不錯！