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Гость
Улучшенный номер Делюкс (кровать «queen-size»)
Гость проживал в февр. 2025 г.
Пара
Отзывов: 2
5.0/5
Превосходно
Опубликовано 23 мар. 2025 г.
Our second stay at this hotel. Great location and clean room. We would like to thank Tiger at the Front Desk for his help and organizing the cake for us this time round 😃
Перевести
E.C. Family
DoubleTree двухместный номер
Гость проживал в июля 2024 г.
Семья
Отзывов: 7
5.0/5
Превосходно
Опубликовано 31 авг. 2024 г.
The hotel is simply amazing! It’s really 5 stars Hotel ⭐️⭐️⭐️⭐️⭐️ The managers Kelvin and Ivan are a very polite person. At the restaurant, David, May, the manager Leo, and all the staffs are impeccable. The room is clean, new, good smells, perfect cleaning in all the hotel. Our family are so happy with the treatment. Breakfast delicious and also dinner buffet with so fresh meat and all. We extended 2 days more just because of all the things and the people kindness that the Hotel can offer. We gonna be back in this Hotel for sure and indicate all our friends. Thank you all for everything and perfect treatment.
Перевести
6/9
Ответ от объекта размещения: Dear guest, Thank you very much for visiting DoubleTree by Hilton Heyuan and sharing your delightful staying experience with us. We sincerely thank you for your appreciation of hotel environment, DoubleTree is dedicated to provide you the personalized service that exceeds your expectations. We do look forward to your next visit to DoubleTree by Hilton Heyuan. Thank you once again for your support. with Best Regards.
Гость
Улучшенный номер Делюкс (кровать «queen-size»)
Гость проживал в апр. 2024 г.
Пара
Отзывов: 14
5.0/5
Превосходно
Опубликовано 13 июня 2024 г.
Nice concierge service , the room size is spacious , with a bath tub facing the spectacular city view. Will definitely come again
Перевести
Ответ от объекта размещения: Dear guest, Thank you very much for taking time to give us such detailed feedback. Your compliments about the facilities and service we provided are appreciated. We look forward to your next stay with us and thanks again for the comments. Yours sincerely.
Анонимный пользователь
Номер DoubleTree с кроватью King Size
Гость проживал в июня 2024 г.
По делам
Отзывов: 1
5.0/5
Превосходно
Опубликовано 19 июля 2024 г.
Kelvin introduced the hotel's facilities and time, which was very helpful to me. Lulu and Amy were also very lovely!
Перевести
Ответ от объекта размещения: Dear guest, Thank you very much for taking time to give us such detailed feedback. Your compliments about the facilities and service we provided are appreciated. We look forward to your next stay with us and thanks again for the comments. Yours sincerely.
Lee Xiao long
Номер DoubleTree с кроватью King Size
Гость проживал в июня 2024 г.
Семья
Отзывов: 15
5.0/5
Превосходно
Опубликовано 22 июля 2024 г.
Was perfect like always
Перевести
Ответ от объекта размещения: Dear guest, Thank you very much for taking time to give us feedback. Your compliments about the facilities and service we provided are appreciated. We look forward to your next stay with us and thanks again for the comments. Yours sincerely.
Yudjej
DoubleTree двухместный номер
Гость проживал в апр. 2023 г.
Семья
Отзывов: 12
4.7/5
Потрясающе
Опубликовано 29 мая 2023 г.
there was smoking smell inside the room despite we rested a non-smoking room. the reception staff changed another room for us which was ok. room size was big and the hotel can maintain its standard. there are many eateries nearby. hotel guests get special discount (up to 50%) for body massage on the 1st floor and reception is on the 2nd floor.
overall happy stay.
Перевести
Ответ от объекта размещения: Dear guest, Thank you very much for visiting Doubletree by Hilton Heyuan and sharing your delightful stay experience with us. Doubletree by Hilton Heyuan is dedicated to provide you the personalized service that exceeds your expectations. We do look forward to your next visit to Doubletree. Thank you once again for your support. With best regards.
PIERRE PAUL THIERRY
Номер DoubleTree с кроватью King Size
Гость проживал в дек. 2022 г.
Пара
Отзывов: 30
4.7/5
Потрясающе
Опубликовано 4 янв. 2023 г.
Clean room. Very good breakfast. The bathroom amenities are a bit dated. Well located. Advice: prior to booking, ask the hotel whether the hot springs are open or not.
Перевести
Ответ от объекта размещения: Dear guests, welcome to stay at Doubletree by Hilton heyuan Hotel and give it five stars' praise. The hotel has 427 spacious and comfortable rooms and suites with an area of 46-300 square meters and our "dream is always here ™” Sleep experience. Thank you for your recognition of the hotel and your satisfaction with the buffet breakfast. Your satisfaction is our greatest encouragement. After learning about the bathroom facilities you mentioned, we will strengthen the improvement and maintenance of the hotel's equipment and facilities. We hope that you can continue to pay attention to the Heyuan Huijing Hilton Doubletree Hotel in the future, and tell us more about your feelings and experiences when staying in the future. We sincerely look forward to your coming again!
Гость
Номер DoubleTree с кроватью King Size
Гость проживал в апр. 2024 г.
Семья
Отзывов: 1
5.0/5
Превосходно
Опубликовано 4 мая 2024 г.
nice nice nice
Перевести
Ответ от объекта размещения: Dear guest, Thank you very much for visiting DoubleTree by Hilton Heyuan and sharing your delightful stay experience with us.DoubleTree is dedicated to provide you the personalized service that exceeds your expectations. If you have any questions or assistance during your stay, you can call "0" to contact our guest service center, with the team and immediate action has been done to improve the service details. Thank you once again for your support.We wish you a nice day
Гость
Номер Делюкс с кроватью «king-size»
Гость проживал в июня 2024 г.
Пара
Отзывов: 1
5.0/5
Превосходно
Опубликовано 15 июля 2024 г.
very good
Перевести
Ответ от объекта размещения: Dear guest, Thank you very much for taking time to give us feedback. Your compliments about the facilities and service we provided are appreciated. We look forward to your next stay with us and thanks again for the comments. Yours sincerely.
DorotaGZ
Номер DoubleTree с кроватью King Size
Гость проживал в июля 2022 г.
Пара
Отзывов: 25
4.5/5
Замечательно
Опубликовано 13 авг. 2022 г.
Big room, great breakfast (served until 11 on the weekends), nice staff, relatively cheap spa. Pity that the outdoor swimming pool was only open from 4:30 pm
Перевести
Ответ от объекта размещения: Dear guest, Thank you very much for visiting DoubleTree by Hilton Heyuan and sharing your delightful stay experience with us. We sincerely thank you for your appreciation of hotel environment and service. DoubleTree by Hilton Heyuan is dedicated to provide you the personalized service that exceeds your expectations. Because of the high outdoor temperature and for the safety of our guests, the outdoor pool is open at 4:30. We do look forward to your next visit to Heyuan. Thank you once again for your support. With best regards.
Гость
Номер DoubleTree с кроватью King Size
Гость проживал в дек. 2021 г.
В одиночку
Отзывов: 72
5.0/5
Превосходно
Опубликовано 24 апр. 2022 г.
Chose the hotel because of the location, close to a park, the river and shopping centre and because of the facilities with excellent breakfast, swimming pool and hot spring.
Hot spring is expensive and became overpriced at the holiday. The pool then closed for the holiday too! Restaurant served great food but was only open at the weekend. Coffee bar in the lounge also overpriced and very slow service. They were very helpful in changing the room which was too hot and the air conditioning doesn't work in winter.
Перевести
Ответ от объекта размещения: Dear Guest, A warm greeting from Doubletree by hilton Heyuan, Thank you for taking your precious time in sharing your comment with us. We writing to express my sincere apologies for the experience you encountered during your stay with us. sorry that the experience was not up to your expectations especially in various area such as Services and Facilities, etc. should your travel bring you back to Heyuan, We are would love for you to stay with us again and experience the true spirit of Doubletree by hilton Heyuan.
Гость
DoubleTree двухместный номер
Гость проживал в июня 2022 г.
По делам
Отзывов: 3
5.0/5
Превосходно
Опубликовано 2 июля 2022 г.
Leis .very good service
Перевести
Ответ от объекта размещения: Dear guest, Thank you very much for visiting Doubletree by Hilton Heyuan and sharing your delightful stay experience with us.Doubletree by Hilton Heyuan is dedicated to provide you the personalized service that exceeds your expectations. Thank you once again for your support. We wish you a nice day.
Гость
DoubleTree двухместный номер
Гость проживал в мая 2022 г.
Семья
Отзывов: 26
5.0/5
Превосходно
Опубликовано 25 июня 2022 г.
good,nice hotel
Перевести
Ответ от объекта размещения: Dear guest, Thank you very much for visiting Doubletree by hilton Heyuan and sharing your delightful stay experience with us.Doubletree by hilton Heyuan is dedicated to provide you the personalized service that exceeds your expectations. Thank you once again for your support. We wish you a nice day.
Ответ от объекта размещения: 尊敬的賓客,您好!感謝您選擇入住河源滙景希爾頓逸林酒店。感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人的滿意度推薦出去的。非常榮幸您記得我們團隊成員的名字,並對她們的工作不吝肯定,您的認可對於我們團隊是莫大的支持和鼓勵。我們也很高興獲得您對酒店環境、清潔力度及地理位置的認可。我們定不會辜負您的信任,未來將持續提升服務品質,期待您再次光臨,為您續寫更多美好入住篇章。
Ответ от объекта размещения: 尊敬的賓客您好,逸林曲奇暖心相迎,為你開啟一段愉悦的入住體驗,歡迎您選擇下榻河源滙景希爾頓逸林酒店並給予五星好評,酒店位於河源CBD核心區,交通便利。酒店擁有427間46-300平方米的寬敞舒適客房及套房以及我們的“好夢常在™”睡眠體驗,客房設施齊全,所有房間浴室均設沖淋及浴缸,能夠很好地消除日間的疲勞。健身中心位於酒店一層,配備健身房,幹蒸桑拿、室內恆温泳池、户外超大泳池等助你舒緩身心。我們很高興您喜歡我們温馨舒適的環境及前台Lulu友好誠摯的服務,您的支持是我們進步的動力,我們會繼續努力為您帶來更優質的服務體驗,希望不久之後能與您再次相遇,祝您生活愉快!