We stayed here 3 years ago it was very nice. Doesn’t look like they have done much upkeep since. MDF trim used in the bathrooms, so yes they are swollen and moldy. Upon check in they assigned us “an upgrade.” Which turned out to be an occupied room! So once we got that sorted, we hit the pool. The pool and beach are very nice. We got back in and showered, only to find we had no soap or conditioner in the room. So I went to the phone to call the front desk, only to find the phone had no cord and did not work. Once I walked to the lobby from the 14th floor we were provided a new hair drier.
After dinner, our 7 year old was asleep, and we had to sit sit in the hall outside our door for 30 minutes because “a once a year” fluke had happened with our lock, and it needed to be disabled.
One or two of these things could be a fluke. This many is poor management.
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