Regency Inn Iola

This property tried to add additional sales tax as well as a pet fee even though I didn’t have a pet with me and ******* already gave me the price they tried to add an additional $15 to the ******* price. If you want to stay somewhere rude and sketchy, look no further. They should be reported tot the BBB.

I came to Iola for a work conference. I called the hotel prior to arrival and was given a rate of $78 for one night. When I arrived to check-in, my credit card was charged $149. When I called to make reservations, I wasn't given a reservation number or name of the staff member, so I didn't have anything to reference. The front desk refused to adjust the rate and insisted I was getting a good deal and they were doing me a favor to get me such a nice room at short notice and throwing in breakfast for free (which I said I didn't want or need). They wouldn't adjust the charge and told me my room was very special and very nice. It was neither. It smelled horribly like smoke, didn't have a security latch on the door, and the TV didn't work. I would not recommend this hotel and will not stay there for business again.

I expected to have a queen bed reserved. Got to the property and was told they didn’t have a queen bed but a king or two queens for an extra charge.

It’s a best motel ,if I have to explain in simple words ,it’s a worth of money nd good decision to check in last min ,when we running out of choices ,everything is perfect from polite staff to very well equipped room ,staff is very polite nd always ready to attend call nicley ,and important theing is they maintain very good hygiene standard ,I will like to check in again ,if I am passing from here again ,kudos to the team 😇👍🏼

Most of the power outlets did not work. There was no water pressure in the shower

Trash rooms for an outrageous price I would rather sleep in my truck then this roach motel again rooms where dirty and appliances weren’t plugged in probably because they can’t afford there electricity

Up charged me on a room I didn’t want then didn’t want to refund me neither did *******. I won’t be booking through here or going to that hotel ever again.

Beware!!!Dishonest & deceitful people. Initially charged us more than we paid and booked online. Then charged my card $50 & $150 days later on 2 different times. When I checked they said they will check with booking personnel. When I checked back they said there were damages, which they cannot even show invoice and photos. Took out money without notification, that’s robbery in broad daylight. Advertised free breakfast and there was none. Another deception.

Advertised with free breakfast but there was none, hotel charged more than what ******* did during booking. These are false advertising they need to fix.