Iberostar Waves Playa Gaviotas All Inclusive

Old hotel, that should be shown as 4* but 3*, all inclusive has an empty mini bar, no welcome drink, no bathrobe, nothing. Lack of AC in the room. No iron. The pool towels we received were dirty and destroyed, and they didn't want to change them. Food was not the best, Atlantis restaurant wasn't a good one, but Tapas bar was exceptional. Overall, it is 3*, and all inclusive isn't worth this price. You want all Inclusive? Better change hotel. We're truly disappointed as being many times in IHG and Iberostar in other cities/islands. Only this was a huge disappointment.

We have just returned from a fabulous 11 night holiday at this hotel. Where to start……. Check in was quick and straightforward - Kristian was amazing and helped with all our questions. We had 3 adults (sisters) sharing a superior double room with a sea view (one of the renovated rooms) and the room did not disappoint. Spacious, good air conditioning and an amazing view. The housekeeping team are so friendly and hardworking, again nothing was too much. The hotel is spotlessly clean with staff out and about tidying up cups by the pool or removing used plates and glasses in the dining areas. We were all inclusive and we didn’t go hungry. There are themed nights for food - we really enjoyed the meatballs! Lots to choose from for breakfast (Bruno and his omelettes - do try them) along with a good range of different foods at lunch either in the restaurant or at the pool bar. Towels are €20 per towel, which you get back at the end of the holiday. You can change them everyday which was useful when we were around the pool. There are plenty of sunbeds - we were always able to get three sunbeds together even when we didn’t arrive until lunch time. The pools and the surroundings are great. The beach is literally just outside the hotel and it is truly wonderful. The sea was warm and enjoyable to swim in. You can rent sun loungers if you wish. I walked to the lighthouse and back (around three miles in total) on the beach which was great. I also did the same but on the footpath, which runs alongside the road. There is a hotel shop which is reasonably priced and around 0.5miles away there is a shopping centre, with tourist shops. a Spar supermarket and a Burger King. Near the lighthouse is where the Jandía shops start - there are loads. Again, it’s about a mile walk away from the hotel - it was a pleasant flat walk. The entertainment team - WOW WOW WOW! They brought the energy to the party every day! Huge shout out to Denise - she is one ball of energy. Denise we love you and we will always be your cheerleaders at the side of the pool. A huge shout out to Samuel as well, thank you for walking us to the African Market and the history of Jandia - it was really informative. The evening entertainment was good - my absolute favourite was the tribute to Disney - this was performed by 5 members of the entertainment team and it was brilliant. I also really enjoyed the Wonderland act - it was mesmerising. This is really long - so if you’ve got this far thank you. I cannot fault our stay in this hotel - the staff really do make it - nothing is too much for them and they always say hello. Thank you for a fabulous holiday - we will be back (I’m hoping this time next year). I’m not sure if the staff named will see this - but I’m hoping someone from the hotel will. If you are from the hotel, please pass on our thanks and praise to the following staff: Kristian on reception, Bruno in the restaurant, Denise and Samuel on the entertainment team. A big

Wow! What more is there to say? From start to finish, our holiday was superb at this hotel. The rooms, although a little dated, were clean and comfortable and had amazing views over the pool and down to the beach. The staff! Truly wonderful. From the team on reception, to the chefs and waiters in the many dining locations, to the incredible animation team - every single one had a smile on their face and a wonderfully warm welcome. Our room was cleaned daily by Renata and we often had little gifts left for us. The food was amazing - so much choice it was hard not to over-indulge. There is definitely something for everyone and often themed nights/dishes on offer. The pool area was fantastic. Yes, sunbeds in the popular spots (next to the pools) were often reserved by 8AM, but we always managed to find sunbeds on the main terrace, except when it was closed on a very windy day. However, the staff were very quick to help us find space elsewhere and move sunbeds for us - spot on! Would I recommend this hotel to others? Without a doubt? Would I return? Absolutely!