Hotel SB Express Madrid Norte

After checking in, I found that the room had a strong musty smell. I turned on the air conditioner and found that there was no response. When I went to the counter to report that there was no air conditioner, I was told that I had to set strong wind + minimum temperature to have air conditioning. I went back to the room and followed the instructions of the counter staff, but there was still no air conditioner (machine) Not working at all). After waiting for an hour, there was still no air conditioning, so I reported it to the counter again; the counter staff still said that the air conditioning was running, and that the air conditioning must be set to strong wind + minimum temperature. According to the counter staff, reset the strong wind + minimum temperature again. , after waiting for an hour, there was still no air conditioning. The third time I reported to the front desk that the air conditioner was not working, the front desk said that the hotel had no available rooms and suggested opening the windows to lower the room temperature.

Hôtel proche du métro et des bus beaucoup de commerces et restaurants à proximité Il est un peu loin du centre de Madrid mais pour ma visite il est à mi chemin donc un bon compromis Attention avec les transports publics car il fait partie d'une autre zone et pour l'aéroport +3eur de plus si vous n'avez pas le bon abonnement

Excelente atención, habitación limpia y ordenada

Instalaciones muy dejadas....necesitan un buen repso general

服務非常好！前台非常貼心，酒店裡乾淨得超乎預期，東西很全。唯一的小問題是隔音不太好，建議自己帶個耳塞。

近地铁站，步行3分鐘到。 服務好，早餐太少款式，干净，空調凍。 附近有超市和餐廳。

房間大小合適，早餐口味不錯。

Staff were great but the hotel is very tired paper coming off walls, mould in the shower, poor to non existent temperature controls and no bar on Friday evening.

Decent hotel, basic but clean and staff were friendly and helpful. Underground secure parking Not far to selection of bars / restaurants in Alcobendas