Very friendly, welcomeing, helpful and professional staff. This hotel has got great potential to be a good 4* hotel. I like that there was a Sauidi coffee to try for free when you enter the hotel with some delicious dates. Room was big and clean. Breakfast OK. Swimming pool and Gym OK- there are separate days for men and other days for women. Location is a bit far from centre 15 min by car.
Afew things should be looked at:
I have booked a nonsmoking room. Check-in was quick but I was given a smoking room with no working telephone nor working air-conditioning. I went down stairs and receptionist did her best to find a nonsmoking one. But, I had to check in too late and around 16:10 I managed to get into my room. There were no towels in room and I had again to chase this. Telephone did not work again and this didn't bother me. Cleaning room: cleaner did not come during my three nights stay but this was a big deal for me.
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