Ramada Jerusalem Hotel: отзывы

This was without doubt the worst stay I have ever experienced in a hotel and I have travelled across the world. The room was in a poor state of repair, stained carpet, broken bathroom door, splintered and stained veneer. The lift was filthy with debris on the floor and smeared marks all over the interior. We were treated like outcasts from the moment we arrived. My daughter and I were not part of a group which was part of the problem. The food was terrible and the offering on Fri/Sat night inedible- slimy heart in gravy or dry, cremated chicken. We were expected to eat dinner in an near empty function room. The manager of the coffee shop was abysmally rude when we were misdirected there and the last an final straw was on departure day when my daughter and I were told I. No uncertain terms to leave the coffee area whilst waiting for our driver. To add insult to injury, I had spent a large sum of money there over the past 4 days of our stay. Absolutely unacceptable on every level. We were unable to access the lift due to the volume of exuberant teenagers rampaging around the reception area and were forced to use a service lift to get back to our room. It was an upsetting and horrible experience, never to be repeated.