Xitang Lightyear Hotel: отзывы

The initial courtyard room was not satisfactory as it was noisy. However, upon feedback, Ms Cai was proactive in quickly moving us to another room that was nice. Reception by the two ladies was friendly. Service by Ms Cai was especially warm. She also helped with my luggage after checkout and accompanied us to our car at Xitang’s gate. The bed was very comfortable. The hotel is located in a convenient and accessible location, just slightly away (a short walk) from the main thoroughfare so it was peaceful. We will not hesitate to stay here again :)

The room is nice, location is good. The only issues is not tourists friendly. As there no phone in the room. Hence if u are international tourist may face issues to get the reception and connecting to their wifi is horrible. As said no issues for rooms, location and service staff. Just that not tourists friendly where you bring elderly pax and no phone to connect with ppl in other room and wifi connection also and issues.

Very nice hotel... well located, inside the walls of the histroic water town, but in a quiet part, away from the hustle of the crowded streets. Room was clean and easily large enough.. with good lighting and private toilet/shower, and daily room service. The buffet breakfast, included in the room price was very good. I speak no mandarin; so I had to communicate with the reception/front desk staff using translate on phones. The front desk staff were wonderful... cheerful, helpful. They went to great lenghts to explain to me how to obtain and buis ticket to Shanghai, where to catch the bus and so on... also the same staff were extremely helpful with day to day questions. The only strange or negative thing is that when shown the room, it looks wonderful as it includes a small private verandah with table and chair. However, there is a fixed wire screen preventing the inhabitant from accessing the room's verandah... kind of strange and certainly a negative

This was such a beautiful hotel! Located inside the ancient town (about 1 min walk from the north gate), with stunning grounds and room. We also had a private balcony with a comfortable swing seat! Breakfast was delicious (Chinese style obviously) and all the staff were extremely accommodating. Would highly recommend this place and want to return again!

Beautiful traditional style hotel. Its massive. Room was nice and comfortable, good size and had a big balcony as well. Its In the xitang town so very easy to walk around the ancient town. Highly recommend it.

Best hotel at Xitang scenic area. Modern and beautiful. Better than the photos. Nice breakfast too. Very friendly service staff

环境：OK 服务：nice 设施：well 卫生：clean

光年酒店就在西塘古鎮景區北門入口右手邊50米處，自駕過來停車很方便，酒店有免費停車券提供。漢文化主題風格，進門就有身着漢服的温柔前台小姐姐高效辦理入住，前台的小楊妹妹還很熱情地幫忙導引我們到房間，解答問題親善有耐心，升級了春秋陽台雙床房，陽台視野好，還有個休閑吊椅哈哈～房間內衞生乾淨，一應俱全，衞生間乾濕分離，空間充裕，早飯中式西式飲食都有。步行到景區核心區域遊玩也很近，晚上休息又很安靜，入住體驗很好，下次出行還會考慮光年酒店～❤️

首次入住西塘光年酒店，是在景區內的寵物友好酒店，這點真的很棒哦，而且酒店工作人員態度也很好，因為臨時要增加一人一起出遊，酒店直接幫忙免費升級真的太貼心了，家庭房住起來太舒適了，酒店的環境也很好，期待下次再來入住！

因為酒店就在景區內，下午5點後入住可以免去價格不菲的門票，而且可以欣賞夜景。 這是一家庭院式酒店，規模不小，還有游泳池。在酒店內也可以閑庭信步。 環境 客房 設施 服務完全達到4星級及以上標準。有地面和地下停車場，住店客人免費。 如果下次再去西塘，必住該酒店。

酒店房間乾淨，床品舒適。預訂的是攜帶庭院的房間，屬於幽靜型，非常適合我們小年輕出來旅遊散心。前台服務特別好，預訂後會第一時間call in，詢問需求以及其他注意事項。酒店有自己的停車場，check out會給免費停車服務。早餐的話，性價比不高……下次有機會再來。

酒店位於景區內，17點後入住可免景區門票。停車場入口轉彎就到，停車方便。酒店典型江南風格，古色古香，可直通景區，夜遊西塘方便。服務周到，夜遊後迷路於古鎮蜿蜒小路之中，微信管家後一路視頻電話指引回到酒店。

想帶自家狗狗去玩一次，網上查了光年酒店是寵物友好酒店，到了以後還給我們升級了房間，酒店很大，服務特別好，提出要求很迅速答覆。服務員送水是小跑着走的。酒店在我們出行之前告知我們五點以後是不用買門票的，及時提醒非常善意。可以推薦給朋友的酒店。

長假最後一天在結束行程回家途中，臨時起意來西塘。酒店位置優越，就在西塘北門入口處右手邊，停車方便，鬧中取靜。中式庭院園林風格，有着古色古香木質結構的長廊。前台小妹妹熱心周到，主動升級了帶院子的家庭房，又幫忙拉行李領到房間，服務超棒。儘管是一樓但沒有潮氣，房間乾淨，設施齊全，從酒店步行到古鎮非常近。如果來西塘，這家酒店應該首選。