Hampton Inn Kirksville

BEWARE: Someone at Hampton Inn Kirksville, MO is committing credit card fraud. I know because I have been fighting it for months and just today I sent a 32 page document to my credit card’s Fraud Department detailing the facts.   The Guest Folio and Merchant Sales receipt that Hampton Inn provided my credit card company was full of mismatches and inconsistencies. For example, they charged a Mastercard that I do not own then tried to get that money back from my Visa. Another example, they were unable or unwilling to provide the Merchant receipt from when they claim the original charge was made so they provided a Merchant Sales receipt with a date that did not match the Guest Folio. Even more, the date on that Merchant Sales receipt did not match any dates on my credit card statement. FRAUD!!!!   If you book this hotel directly or through ******* like I did, make sure you watch your credit card statements. Better yet, do what I do and make every transaction over $1 text your cell phone. This way you have an additional paper trail if fraud is happening on your credit card.   This nightmare has made me, my family and my friends hesitant to stay at any Hampton Inn or Hilton property in the future.

Room was clean and bed comfortable. Breakfast was your typical hotel breakfast. Staff was pleasant. I would stay there again.

Room was nice, newer. Bathroom shower had not much water pressure. Front desk at check in was nice. Check out could've been friendlier.

Stay was clean rooms, safe area next to main dining and shopping needs. Check in was not smooth. I did not receive any emails with confirmation number and had daughter with 2 small children waiting in cold weather to get checked in. I literally had to search foe 20 minutes to locate needed numbers for their check in. It was also 11:00pm for their check in and paid conformation was atleast 4 hours prior to their check in.. due to snow and road conditions ..

Every employee I interacted with during my 2 night stay was pleasant, friendly, and helpful. Hotel was clean and decorated for the holidays. Breakfast was good & had a variety of items. Bed & bedding were very comfortable. Great place to stay.

Hotel room was very clean. Beds were very comfortable. Noise could be heard in the room from both the hallway and the room above us. Personally, I think the above noise could be greatly reduced with better padding under the carpet. The noise in the hall, maybe better doors or sound reducers hung on the walls and perhaps some padding under the carpet out there too. Lastly, we thought the bathroom were wierd, they have: 1) barn door entry doors, easy for little kids to open, 2) Clear glass door showers = no privacy. We were looking forward to waffles in the morning and the waffle dispenser was not working (couldn't some batter be made in a pitcher?) Food worker seemed crabby. When asked about if there was more bacon, she said not right now, then proceeded to bring out more bacon a few minutes later. Odd.

house keeping was by request only, quilt on bed had what appeared to be blood stain. Wash cloth was tread bare, had patchy brown stains. Front desk refused to provide printed receipt.

The cost was a bit high but it is a nice place. There was a dog on our floor barking off and on all night.

The rooms were extremely clean, quieter and comfortable. Employees were kind and attentive and breakfast was good. We’ll be back!