Hotell Fjallet

非常喜歡這家酒店.同時可以滑雪，服務人員態度也很好，從休息大廳向下看有非常漂亮的景色，約三五好友一起來滑雪體驗這麼的很棒，我在這還看到了極光

房間超大，就是沒有沐浴露和洗髮液，其他都很棒！

The chalets were very comfortable, 2 separate rooms and decent sized single beds (some very tiny ones down in Abisko!). Sauna was wonderful! Views in the morning were stunning (we were second row from the front). Kitchen had what we needed and the food in Hotel Fjallet itself was delicious. On the down side, the numbers of the chalets were not marked particularly well and Reception couldn't book us a table for dinner, we had to go onto the website which was faffy but all good in the end.

It’s 15 minutes drive to Abisko, and from the room we can see a really nice view of the lake! Great value and convenient if you rent a car. Their restaurant does not offer a lot of food options though. The toilet looks quite old but is very clean.

We had (and are still having!) a horrible experience with their customer service. They are purposefully unreachable, both by us and by ******* (!). The "English" phone number will eventually just play an error message (in Swedish, of course), via email they only answered several weeks after we first tried contacting them and only to push the ball forward without actually giving any answer. We thought we might have been better luck in person but... when we were informed that the manager got sick coincidentally just the night before meeting us things veered into ridiculousness. I can understand receiving a "no" to our adjus**ent request, but honestly this type of behavior is completely unprofessional. We were left with weeks without even knowing if the hotel would be open...

There were extreme weather conditions that cancelled all means of reaching the location. The hotel refused to cancel and even move my booking for another time. I felt this was an abusive way of holding to the booking terms and conditions under events of force major.

Breathtaking views and very close to one of the trails to go up the mountains and view aurora

Spectacular views from the room we stayed. Old but homely cottage. Be aware that if you stay in a cottage, you need to pay for linen and towels. You are also required to clean up the rooms before checking out. This was not stated anywhere when we booked the room. Front desk does not answer calls after 6 pm. The receptionist was least responsive to our requests/queries. On the last day of our stay, there was no breakfast served. Staff explained that the hotel was now on the off-season schedule. Nobody bothered to tell us in advance and we were told it was on website.

Totally Amazing location! The hotel is on top of a mountain with excellent views of the surrounding landscape and lake. The hotel is very comfortable and the staff are kind and professional. The restaurant in the hotel serves a great breakfast and we had a delicious dinner for New Years Eve. My wife and I really enjoyed our stay at Hotel Fjallet! Thank you!