Отзывы об отеле M’s Hotel Gojo Odawara

Ответ от объекта размещения: Thank you very much for staying at M's Hotel Gojo Odawara this time from many hotels.We were glad you were able to relax during your stay.We will continue to improve our services without compromising on customers' praise.Looking forward to your continued patronage of M's Hotel Gojo Odawara.Sincerely,M's Hotel Gojo Odawara

Ответ от объекта размещения: Thank you very much for staying with us at M's Hotel Gojo Odawara, and for taking the time out of your busy schedule to share your feedback.We sincerely apologize for the inconvenience you experienced regarding the bathrobes, tea service, and housekeeping during your stay.Please note that bathrobes are not provided in the room, but they are available upon request at the front desk. Likewise, tea is provided at check-in, and additional tea can be offered upon request.We are truly sorry that our explanations were not sufficient and for any inconvenience this may have caused. Your valuable comments will be carefully reviewed and used to improve our guidance and services moving forward.We are also very glad to know that you were otherwise satisfied with your stay.We sincerely appreciate your feedback and look forward to welcoming you again in the near future.Best regards,M's Hotel gojo Odawara

Ответ от объекта размещения: Dear Guest,Thank you very much for sharing such detailed feedback about your stay. We are pleased to hear that you enjoyed our convenient location near the geisha district and beautiful Buddhist temples, as well as the spaciousness of your room and the availability of drinking water. We also appreciate your comments regarding the bidet, heating, and the luggage storage system. Your observations are very valuable to us, and we will carefully consider them for further improvement.We truly appreciate your time in writing this review and look forward to the opportunity of welcoming you again in the future.Kind regards,Front desk

Ответ от объекта размещения: Thank you very much for staying at M's Hotel Gojo ODAWARA.We would also like to thank you again for your valuable feedback regarding the surrounding environment.We sincerely apologize for any uneasiness you may have felt about the surrounding atmosphere during your stay with us. We believe that your peace of mind is of the utmost importance to us. For this reason, we will continue to monitor the situation in the neighborhood and make every effort to patrol and understand the environment.We take the impression you have given us very seriously, and we will continue to improve our services and pay attention to the surrounding environment in order to provide our guests with a more comfortable and secure stay.When you come to Kyoto again, we will do our best to make your stay even better and welcome you with all our sincerity. Thank you very much for your valuable feedback.M's hotel staff

Ответ от объекта размещения: Thank you very much for staying at M's Hotel Gojo Odawara.We are delighted to hear that you were satisfied with the balance between price and quality.Thank you for mentioning the excellent access from Gojo Station and Kyoto Station. Our hotel is located in the center of Kyoto, making it convenient for sightseeing and transportation.On the other hand, we apologize for the inconvenience caused by the guest room door's PIN-code lock not functioning immediately. We will strive to prevent recurrence by inspecting and improving the equipment.We also apologize for any inconvenience you may have experienced regarding cleaning. At our hotel, we generally clean rooms every three days as part of our environmental considerations. If the trash bin becomes full, please place it outside your room, and our staff will collect it during their rounds. Please feel free to utilize this service during your next stay.We will use your feedback as valuable reference for improving our services in the future. We would be honored if you would choose to stay with us again when you visit Kyoto.M's hotel staff

Ответ от объекта размещения: Dear Guest,Thank you very much for your wonderful and detailed review. We are delighted to hear that you enjoyed your stay and found the room clean and well-equipped with a refrigerator, kettle, hairdryer, and other amenities such as toothbrushes, toothpaste, slippers, and razors.We appreciate your feedback regarding the laundry facilities. We understand that the limited number of machines can sometimes be busy, and we are glad you were still able to manage your laundry conveniently. Thank you also for noting our cleaning and towel replacement schedule.It is great to hear that you enjoyed our prime location with easy access to many sightseeing spots, the subway, bus stops, and 24-hour stores. Your recommendation means a lot to us, and we look forward to welcoming you again on your next visit.Kind regards,Front desk

Ответ от объекта размещения: Thank you very much for staying with us and for leaving a review.We are delighted to hear that our staff were described as kind and sociable. While we do provide self-check-in tablets and self-service amenity bars, our staff are always on hand to assist you if you need help. Even if the front desk is unattended, staff will respond via the front desk phone.We will continue to strive to ensure your stay is as comfortable as possible. We look forward to welcoming you back in the future.M's Hotel staff

Ответ от объекта размещения: Thank you very much for staying at M's Hotel Gojo Odawara. We are honored to hear that you found our hotel to be the most spacious among similar hotels you have stayed at in Japan. We are delighted that you were able to experience the spaciousness and comfort of our rooms.We are also relieved to hear that you were satisfied with the price and location. Our hotel is conveniently located just a 5-minute walk from Gojo Subway Station and only one stop away from Kyoto Station. Additionally, there is a convenience store nearby, and we appreciate your recognition of the convenient environment during your stay.We were also pleased to hear your praise for the cleanliness of the room and the comfort of the bedding. We will continue to strive to maintain cleanliness and manage amenities to ensure our guests have a comfortable stay.However, we apologize for any confusion caused by the mention of bicycle rental in your review. At this time, our hotel does not offer bicycle rental services, nor do we have a bicycle parking area. We will take your valuable feedback into consideration for future operations.We sincerely appreciate your kind words recommending our hotel. We look forward to welcoming you again when you visit Kyoto.M's hotel staff