Château de Tauzies, the Originals Relais

Cadre extraordinaire et service ainsi que les installations haut de gamme sauf les portes d'entrée des chambres pas en rapport avec la qualité de l 'ensemble .

We booked 6 months in advance for a 2 night stay with our 2 young children. Only a few weeks before our stay the hotel cancelled our booking. The reason they gave us was that there had been an issue with the booking system and that they had now taken a private booking for the whole property. A convenient excuse, perhaps... They offered limited to no apology and no useful help to find alternative accommodation (they sent links to a few unsuitable options, including airbnbs). Given the short notice, other suitable accommodation was either booked up or charging high last minute prices. In the end we had to cancel our visit to Gaillac. I am writing this review as a warning to others considering booking here. The most basic thing a hotel should do is to honour bookings it has taken, particularly those made well in advance, and it seems this hotel cannot be relied on to do this.

Fantastic Chateau!! The rooms were very spacious and clean; the common spaces were super impressive, the vineyard and wines were excellent and the pool was the cherry on top. The staff are so friendly and helpful. Would highly recommend,

Beautiful property with Spectacular view!!!

We wanted to do a wine tasting and I specifically asked before booking if it was possible on the weekend we planned. The answer was no, not on that Sunday. Then I asked if it was possible on Saturday. Yes. So I booked. Then I received another mail that the wine tasting is only possible on Saturday morning. However, I did not want to drink wine for breakfast... At this point I was really extremely annoyed, how can one be so customer-unfriendly? In addition, I contacted the good lady in English (because I am not fluent in French) and I was partly answered in French. I also found the tone of the mails very rude. Since the good people apparently do not want guests at their Chateau, I would definitely NOT recommend this place!

The property was beautiful and the room was spacious. The breakfast was so delicious, not included but a must have. The staff was very friendly and helpful. The tasting room on-site was an added bonus with an engaging and knowledgeable staff. Waking up to the sun as it goes over the rolling hills filled with rows of grapevines was breathtaking.

We attended our son's marriage in this place recently. The location was stunning and the wine from their own vineyard was exceptionally good. The accommodation was beautiful and very spacious and we would love to return very soon.

Charming clean

Un lieu magnifique très bien entretenu au milieu des vignobles , dans un parc plus que centenaire où les palombes ,les merles, lapins, lièvres batifolent en grande quiétude! À l’intérieur on est charmé par l’espace des lieux qui porte son histoire et le raffinement sans ostentation du décor intérieur … chambre très fonctionnelle de très bon goût… Mais le must reste l’accueil de la Dame des lieux qui met toute son énergie ,son sourire, sa disponibilité pour ses hôtes ! Un pur bonheur! sans parler du délicieux panier repas et le divin petit déjeuner servi en chambre! Je le conseille vraiment!une belle pause pour un bol d’oxygène et de douceur…