Fairfield Inn & Suites Houston League City

Honestly felt as if we were racially profiled. Me an my boyfriend were here to attend a concert we are were apart of . WE were accused of smoking in the room after we checked out. when we most definitely have proof that we DEFINITELY DID NOT. We had barely even been in the room again we were here for work.

Stayed for a 2 night girls trip. Overall we were pleased with the cleanliness and quality of the place. Only issues were the staff at the front desk were so rude, when checking in they had horrible attitudes, then when we went and requested more towels they also acted like it was a major inconvenience after we had been waiting there for 5 minutes to be assisted- not to mention room service brought us dirty wash cloths.

A worker handyman came into our room while I was getting dressed. I had not checked out yet! He apologized to my husband but not to me! I was mortified!

Property was clean and friendly staff. Pool was great for my kids. However the shower didn’t work properly. Overall it was an ok experience, I really expect more from this hotel.

Terrible. I recserved for two nights. They told me they don't clean the room if you stay only two nights. There were no clean towels evan. I have to call the front desk two times because they take 15 minutes to bring clean towels. "they are non they way" the lady sayd. i ebelieve they went for the towels to dallas. It is a shame because we liked the hotel but the riciduluos policies abut clean ruined our weekend.

When we got back on the first night of our trip the entire table in our room was covered in hundreds of ants. I told the receptionist and she said they were fully booked and could not move us. It was very late and all other hotels nearby were booked since it was Saturday. They said maintenance would be there at 9 but they didn’t come until after 10 to spray the next morning. The receptionist told us they would move us the next day but when we got back they never did. The ants were less when we got back but still had some around the table and walls. I tried to contact the manager after our stay to see if they were going to compensate anything since we were not able to be moved and she basically just said sorry and repeated back to me what I had already told her happened. This hotel is newer and was secluded and in a nice area so I was excited to stay here but will never choose this place again after the experience.

This is a great stay. Tons of restaurants in the area. Wonderful staff. Great bar in the hotel. Breakfast was excellent every day.

The person who checked us in gave us the wrong key for the wrong floor so the wrong room. Literally one minute after checking in I went to exchange keys and she had no idea who i was.

The hotel was excellent! It was clean and well lighted. The room was very comfortable and well appointed. The bar and breakfast areas were comfortable and accessible. I am staying again this week because of my first experience!