Честные отзывы об отеле Verride Palácio Santa Catarina от реальных посетителей
9.0/10
Замечательно
Отзывов: 58
Рейтинг отелей не является средним арифметическим всех оценок. На значение рейтинга влияет вес оценок, которые оставляют гости и посетители.
Честные отзывы
Местоположение9.0
Удобства9.1
Сервис9.0
Чистота9.1
Фильтры:
Сортировать:
Все отзывы(58)
Положительные отзывы(29)
Отзывы с фото/видео(5)
Отрицательные отзывы(1)
Theo89
Двухместный номер Делюкс
Дата заезда дек. 2024 г.
Пара
Отзывов: 48
10/10
Превосходно
Дата отзыва 30 янв. 2025 г.
Если возможно, постарайтесь забронировать номер на верхнем этаже.
Оригинальный текстПеревод от Google
Анонимный пользователь
Апартаменты
Дата заезда июля 2025 г.
В одиночку
Отзывов: 1
10/10
Превосходно
Дата отзыва 21 авг. 2025 г.
Really great experience staying here. Staff were so attentive and assisted me whenever I needed it. The rooftop area has a gorgeous view, and the yellow room is a tranquil place to also work/read.
I've been to over 40 countries and stayed in hundreds of hotels - Verride is def in my top ten global and I will be staying here again in the future.
Очаровательный отель в очень удобном месте с прекрасным видом. Завтрак, который был включен в стоимость, был звездой нашего пребывания. Еда, приготовленная на заказ, была тщательно приготовлена и абсолютно восхитительна. Каждый день предлагалось горячее блюдо, а также башня домашней выпечки, свежевыжатых соков и смузи. Вы также можете заказать все, что захотите, если предложенное меню вас не устраивает. Я обычно не большой любитель завтраков, но этот завтрак стоил каждого кусочка! Вид из бара на крыше потрясающий и идеально подходит для заката. Там также подают фантастические напитки и еду, а обслуживание было быстрым и дружелюбным. Наш номер был очень чистым с самыми мягкими, самыми роскошными простынями, на которых я когда-либо спал. В нашем номере регулярно оставляли маленькие кулинарные изыски, чтобы удивить нас. Были предоставлены туалетные принадлежности марки Aesop, а также толстые пушистые тапочки и халаты — все удобства были на высшем уровне. Звукоизоляция в нашем номере не была очевидной — мы могли слышать, как другой гость снова и снова хлопал дверью, но удобная кровать помогла нам снова заснуть. Ванная комната была с душем с высоким давлением и была красивой, хотя и небольшой, но там было много поверхностей для туалетных принадлежностей, так что мы справились просто отлично. Мы не смогли найти никакого климат-контроля в нашем номере, и начало каждой ночи было теплым для сна, но в целом комфорт, очарование, дружелюбный и услужливый сервис и баловство сделали пребывание очень приятным. Район Шиаду был тихим, и мы обнаружили, что ходим в Байшу, чтобы поесть и развлечься, но я думаю, что Байша будет шумной для сна, и мы действительно наслаждались прогулками до и от дворца Верриде. Большое спасибо за то, что приняли нас!
Оригинальный текстПеревод от Google
Ответ от объекта размещения: Dear TripAdvSP, Thank you for your thoughtful review. We are delighted to hear that you enjoyed the charm, luxury, and location of our hotel, as well as the service provided by our team. It is fantastic to know that our breakfast was a highlight of your stay, and we are glad you appreciated the homemade pastries, fresh juices, and personalized menu options. We are also pleased to hear that you enjoyed the views from the rooftop bar and that our amenities helped make your stay comfortable. We will take note of your feedback regarding the soundproofing and the room climate controls to improve future stays. It would be a pleasure to welcome you back on your next visit to Lisbon! Best regards, Teresa Guimarães - General Manager
Гость
Дата заезда июля 2024 г.
Другое
8.0/10
Очень хорошо
Дата отзыва 10 авг. 2024 г.
Расположение на вершине одного из семи холмов Лиссабона великолепное. Также рядом находится небольшая смотровая площадка. Номера люкс, которые мы сняли, были хорошими, но очень дорогими. Завтрак подается по договоренности, которая не работает. Предполагается, что нужно зайти в кладовую рядом с длинным обеденным столом и заказать завтрак. Также есть места на открытом воздухе. Каждое утро у нас были деловые встречи, и нам нужно было быть на месте к 10 утра. В самый первый день мы пришли в столовую где-то в 8, и сотрудница на маленькой кухне сказала, что скоро придет. Мы напомнили ей еще раз через 10 минут. Ей потребовалось 20 минут, чтобы только прийти за нашим заказом. После этого было время на подготовку. Многие из других сотрудников не были профессионально обучены, хотя большинство были дружелюбны. Другой человек на стойке регистрации в другой день настаивал, что весь чай был без кофеина!
Оригинальный текстПеревод от Google
Гость
Дата заезда окт. 2025 г.
Другое
10/10
Превосходно
Дата отзыва 6 нояб. 2025 г.
We had the pleasure of staying at the Palacio and cannot recommend it more highly. The location, overlooking the Miradouro de Santa Caterina and the rooftops of Baixa is outstanding. It's at the end of a quiet street (only taxis and other authorized vehicles can pass through). The property retains it's historical character with accuracy and the owner's artwork adds personal charm. Our room was spacious, with an oversized bathroom with soaking tub, luxurious Aesop products and soft satin robes. There's a spectacular (albeit small) pool overlooking the city, a rooftop bar with a panoramic view and several dining choices, which sadly we did not enjoy. But the true jewels of this property are its employees and the warmth which they welcome you. From Joana, the hostess, to Mariana, the front desk receptionist, all made us feel at home. We even received a thank you note from our housekeeper for the tip we left - a first for us!! Prior to our trip, I had agonized over our hotel selection but I'm so happy with our final choice!
Перевод
Гость
Дата заезда июля 2025 г.
Пара
10/10
Превосходно
Дата отзыва 9 авг. 2025 г.
Beautiful boutique hotel in a great location. The room had stunning views over Lisbon. The hotel itself has been beautifully renovated, restoring its style. What’s stands out though is all the little extra personal touches and extras that we didn’t expect. A very memorable stay.
Перевод
GoPlaces57260763964
Дата заезда июня 2025 г.
Пара
10/10
Превосходно
Дата отзыва 14 июля 2025 г.
I stayed overnight on a Hilton Free Nights Award and there is little doubt in my mind that this was the best hotel stay I have ever had. I didn't want to leave the hotel for a minute. When we arrived, we received a tour of the premises, including the rooftop bar, the outdoor pool and the beautiful common areas. When we got to our room, we were knocked out by the view, the bed, and the complimentary baked goods, champagne and beverages. We were also told that we were entitled to a complimentary 15 minute massage, which my wife and I had scheduled for later that afternoon. I immediately said to my wife "this might be the best place I've ever stayed out" and she corrected me, saying "it definitely is." The massage was unbelievably good. My wife paid to extend it and received a very, very good massage for way less than it should have cost. While she was gone, the hotel sent a small birthday cake to our room (quick note: make sure to complete the ore-arrival questionnaire the hotel sends a day or two before arrival to inform it of any special occasions worth celebrating). I also toured the rooftop bar and saw a great view of the city from the 2nd highest vantage point in the city. We spent an hour at the rooftop pool, which was small but luxurious. The hotel's main restaurant was closed the night we visited, but the hotel's secondary restaurant was open and delicious. We slept very, very well on a large bed that may have been king-sized plus. The next morning we were treated to a five-course breakfast which included fresh-squeezed juice, cappuccino, charcuterie, breakfast breads, yogurt with fruit, an egg dish and a dessert pancake. Again, everything was excellent! I have read some of the more tepid reviews and cannot stress enough that our experience was amazing. Maybe your mileage may vary, and maybe some of your experience depends on your room (ours was 6.2 and is highly recommended), but I cannot imagine a better hotel stay!
Перевод
Гость
Дата заезда июня 2025 г.
Другое
10/10
Превосходно
Дата отзыва 14 июля 2025 г.
Incredible boutique feel but luxury everywhere. Location is perfect. Breakfast (4 course) is the best I’ve ever had at a hotel. Staff all friendly and helpful. Well worth the price, will go again!
Перевод
Гость
Дата заезда июня 2025 г.
Другое
10/10
Превосходно
Дата отзыва 12 июля 2025 г.
Extraordinary experience at the Verride Palacio Santa Catarina! We stay in many hotels per year, including some five star rated ones, and this stay was the best of our lives. The elegant room was impeccably clean, quiet and comfortable with a stunning view from the balcony. Our massage therapist, Annabella, gave us each the best message we have ever had. We had dinner at the hotel’s Lisbon Club 55, which was the best Portuguese food we have had. Miguel greeted us and gave a helpful and informative tour of the Palacio, which is uniquely and beautifully decorated with both modern and classic art. The five course breakfast on the deck was exquisite. Wish we could have stayed longer, but we definitely plan to return to Lisbon just to stay here again! Thanks to all the excellent staff who made our stay so memorable!
Перевод
Laura M
Дата заезда сент. 2024 г.
Пара
10/10
Превосходно
Дата отзыва 27 окт. 2024 г.
This is a beautiful hotel. The staff were so welcoming and helpful. But the highlight for me was the breakfast - a multi course extravaganza with beautiful views over the rooftops of Lisbon! It goes to 12pm so you could do some sight seeing before hand, or have a leisurely lie in. Either way, give yourself some time to enjoy it, it’s worth it. The bar downstairs is also nice and has lovely cocktails.
Перевод
Ответ от объекта размещения: Dear Laura M, Thank you for your wonderful review. We are thrilled to hear that you enjoyed your stay and that our team made you feel so welcomed and well cared for. We are especially pleased that our breakfast stood out as a highlight of your experience, it is fantastic to know that you enjoyed the multi-course offerings and the beautiful views over Lisbon’s rooftops. It is also great to hear that you had a chance to enjoy our bar and cocktails. We are grateful for your kind words and would be delighted to welcome you back for another memorable stay! Best regards, Teresa Guimarães - General Manager
Y4897QMantoniam
Дата заезда сент. 2024 г.
Бизнес-путешественник
2.0/10
Дата отзыва 16 окт. 2024 г.
I recently hosted a corporate event at Verride Palace. While the venue is stunning and the staff professional, our experience was far from ideal. The catering service was slow, with only two waiters for 50 guests (originally requested and paid for 75 guests), causing many to leave early. Despite following their suggestion to cancel the outdoor event space due to weather, we were still charged for it. Additionally, the Open Bar service, which was barely used, was charged for all 75 expected guests. Management was unresponsive to our concerns, making it clear that their priority was invoicing, not the event’s success. If you’re considering hosting an event here, be cautious and ensure all details are clear in advance.
Перевод
Гость
Дата заезда июля 2024 г.
Другое
10/10
Превосходно
Дата отзыва 14 авг. 2024 г.
The hotel was so good we didn't want to leave...we had drinks on the rooftop bar overlooking the city and river, dinner at the Michelin resturant, followed by an amazing breakfast the next day - this is truly a world-calls hotel. From the moment we arrived the staff where very accomodating, friednly and made us feel like we were being welcomed into their own home. You really can't falult this hotel!
Перевод
Гость
Дата заезда июня 2024 г.
Пара
10/10
Превосходно
Дата отзыва 15 июля 2024 г.
The service at the hotel was exceptional across the entire team and manager. We loved the quiet location and lovely breakfast. They truly know how to create a memorable guest experience. The location has a beautiful view from the rooftop bar and well located for exploring Lisbon.
Перевод
Rucksack-Wanderer
Дата заезда янв. 2024 г.
Пара
10/10
Превосходно
Дата отзыва 6 февр. 2024 г.
A true palace, where you are made to feel like the Lord or Lady of the Manor. Service, food, accommodations, location... all extraordinary! We celebrated our 20th anniversary here and enjoyed this boutique hotel more than any other. We will be back.
Перевод
Ответ от объекта размещения: Dear Mr. Rucksack-Wanderer, Good afternoon! Thank you so much for choosing to celebrate your 20th anniversary with us! Providing extraordinary service, food, accommodations, and an excellent location is always our top priority, and we are thrilled to know that we exceeded your expectations. We can not wait to welcome you back for another memorable experience. to many more years of love and happiness! Best Regards, Teresa Guimarães - General Manager