Llangoed Hall

Персонал делает все возможное, чтобы предоставить гостям исключительный сервис. Спасибо хозяйке и администратору/мистеру по обслуживанию и менеджеру ресторана.

Some friends and I booked to have afternoon tea today at this glorious hotel, the setting is absolutely wonderful and the room where we had our tea was comfortable and elegant. The staff made us feel very welcome and our waitress couldn’t do enough. We thoroughly enjoyed all of the various cakes and sandwiches but the scones were delicious. We are already thinking about a return visit

What a lovely stay , they do so many things right , authentic touches Food was first class Beautiful room and fittings , great service , in particular Camilla , who was so attentive and professional and really made our stay special , she was a breath of fresh air We will return for sure 10/10

We enjoyed our stay. The staff bend over backwards to accommodate your needs but unfortunately they are doing the jobs of 2/3 people. More staff are definitely needed. The room was nicely decorated. The large bathroom was spotless and the bed very comfortable. The grounds and gardens are well kept and we went for a nice walk.The only spoiler for us was the amount of incredibly rude customers. The staff were mainly European and I felt embarrassed to be British. From the woman aghast there was no yoghurt at breakfast even though she was about to be indulging in smashes avocado and poached eggs with toast to the extremely loud woman shouting down the corridor of the reception desk that her room was paid, she wasn’t going to wait for us to check out or the next gentleman waiting and the hotel was more like a forte hotel every time she came. Whatever that supposed to mean! You and your friend looked ridiculous btw. Anyway, I digress - back to the hotel. We took Sunday lunch which was generous and delicious and the Welsh breakfast was superb. Many thanks to all the staff for making our stay as pleasant as possible even with snooty unpleasantness from some of the guests.

Llangoed Hall was one of the best hotels we have ever visited because of its ambiance of peace and dignity, its position and the total commitment of its staff. We wanted to spoil ourselves after some traumatic times and visited for 3 days staying in a suite and included dinner each night. It was like stepping back in time walking around the gardens with incredible views stretching in three directions. The new owners are still refurbishing bits of it but nothing can detract from its majesty beauty. On a most important point the head chef and his team create delicious carefully chosen menus. Thank you to the manager Jeremy who steers this grand old house with complete dedication. If you think I am over exuberant stay a few days there .

Wow!! What a beautiful establishment. Set back from the road in pretty gardens with a maze, this lovely old building is just gorgeous. I had a very spacious room and bathroom with lovely views. Their is plenty safe parking and the restaurant served excellent meals. A very special experience to have spent the night here. Thank you.

Unfortunately it seems to be very much style over substance. Beautiful location and property. Short on staff which reflects on what should be a wonderful experience. We have already brought our recent stays shortcomings to the managements attention but the excuse of a shortage of local staff, when you have travelled a distance and looked forward to a night away, doesn't make it all better. In particular a full buffet style breakfast, including drinks, is more in tune with a motel than a country house with a helipad. It might have been tolerable if there was actually anything left other than crumbs and odd ends and no signs of staff to ask if there were going to be any replenishment. The list of misses is extensive.

A beautiful, snowy weekend with a fantastic room and dinner. An exhilarating walk to the local pub and a wonderful deep sleep, what can be better! The room was beautiful with White Stuff toiletries and complimentary biscuits and alcohol. The local pub, the Griffin, was busy with locals a log fire and a warm welcome.

I'm writing this review because I am incensed at the feedback this hotel provided on my wife's review. We booked Sunday lunch via the website for 2pm. On arrival we were told that our booking was for afternoon tea, that lunch ended at 1.30pm and it wasn't possible to book lunch for 2pm via the website and that the kitchens were closed. We showed the confirmation email but we're told that it must have been a glitch on the website. We were offered no apology. In their feedback the hotel claim they offered us various solutions, namely: to reschedule our lunch; afternoon tea at a discounted rate; and to make us lunch if we were prepared to wait. None of this is true. We were offered no option other than to take up the booking they had for afternoon tea. No mention of a discount was made although we wouldn't have taken up the offer anyway as we wanted lunch not tea. The offer to reschedule or wait to have lunch made are pure fabrications. We were effectively told we were lying in claiming to book lunch for 2pm even though it was still possible to do so when I checked their website later. I am not a serial complainer as my TripAdvisor history will confirm. I genuinely have never experienced this sort of dishonesty from a hotel or restaurant. Visit at your own risk.