Отзывы об отеле The Colonnade Hotel

Недавно я останавливался в этом отеле, и, к сожалению, он не оправдал моих ожиданий. Сам отель устарел, а лифт был крайне старомодным и часто ненадежным. Мы забронировали два номера, но получили один очень маленький номер и один номер побольше. Ни в одном из номеров не было телефона, чтобы связаться с ресепшеном, и в первую ночь нам пришлось спать с открытым окном. Эта проблема была решена только после настойчивого разговора с персоналом ресепшена. Сейф в номере не работал, и, несмотря на мои жалобы с первого дня, ничего не было сделано, чтобы это исправить. Завтрак состоял из хлеба с мясным ассорти и ничего больше. Он был сносным, но не впечатляющим. Я бы посоветовал вам поискать другой отель.

Расположение трудно превзойти, но сам отель находится на последнем издыхании. Интерьер устарел и изношен, лифта на верхние этажи нет, а моим личным событием стало обнаружение мертвого голубя, висящего на сетке от птиц прямо за окном моей спальни.

У этого отеля ОЧЕНЬ ПЛОХИЕ ОТЗЫВЫ!!! Я забронировал этот отель случайно, не прочитав их отзывы. Самое большое сожаление в моей жизни!!! Отель кишит клопами, и я запросил возврат денег задолго до даты заезда. Это сомнительный чёрный отель. Я не забронировал номер и не оплатил всю сумму. Они даже не раскаиваются и не принимают гостей, даже если у нас есть веские причины. Похоже, они уже знают о массовых жалобах на клопов, но всё равно притворяются. НИКОГДА НЕ БРОНИРУЙТЕ ЭТОТ ОТЕЛЬ!!!

Не 4-звездочный отель. Подумайте, прежде чем бронировать номер здесь. Номер будет не таким, как на фотографиях!!! Поэтому я приехал до времени регистрации, но они любезно предоставили мне номер, поскольку он был свободен. Комната была ужасной, внизу очень старая и не было окна, чтобы подышать свежим воздухом. Будущее было старым и пыльным. Наконец, на следующий день мне удалось получить другую комнату, она была лучше, но все же мебель устарела, и это было совсем не хорошее пребывание.

Had a lovely stay we were lucky enough to be upgraded to a suite for free which was amazing great location & free off street parking at weekends, great history about the hotel breakfast was disappointing as only continental was offered, was looking forward to a cooked full English, breakfast is normally charged at £15 per person which is not worth the money. I would rather find somewhere local & have breakfast there. The hotel did also look a little tired in places which was a shame considering where it’s located.

Very rude very racial mynroom smelt of sewage and them got told o couldn't eat due to private party (family) iv payed i want my service 😒

Booked to stay at the hotel for a couple of nights with breakfast. The location is superb and is minutes from the tube. The area is lovely with restaurants and cafes within 5 minutes walk. We had a meal at Da Daniela which was lovely Italian and an Indian at chokra which was also spot on. Both minutes away from the hotel The hotel was very reasonable price wise for the area The reviews were not great when my wife started looking after we had booked and so we had a little apprehension of the stay however the hotel wasn’t as bad as these suggested. I have to agree that the hotel was tired looking in places and our room was in need of some tlc but it was perfectly okay for the stay and I would consider staying there again in spite of this Only gripes from me really was that out TV didn’t work (although Netflix did so okay if you have a Netflix account ) and the breakfast was a continental and not a hot breakfast as it seemed to auggest when initially booking You can buy hot breakfasts to order but if you select breakfast when booking then you only get continental. The selection was pretty basic but it was okay generally - toast, yogurt, fruit; cereal and some cold meats / cheese etc with bread. Also some pastries and small muffins so I was pretty full once I had finished The staff at the hotel were friendly and polite and allowed us to keep our bags there having arrived before check in which was useful for us. If you want a grand 4* hotel then this hotel isn’t that (it may have been back in its day) but for the price we paid and the location I think it was good. It is in the city of Westminster area and hotels would be much more I suspect if you looked around so you have to be realistic with expectations. For information We paid around £200 for two nights with breakfast.

Great quiet location with shops and restaurants nearby.

Due to some personal issue we could not stay in this hotel

The room was spacious. The stairs to get to the 4th floor were a killer! The lift only goes to floor 2 but we only used it once as that was an experience in its self! The breakfast was awful and didn’t eat breakfast for the 2 days we were there (not worth adding breakfast on)

Good location and nice price with wonderful dinning area and good breakfast.

A good cheap stat

Very nice and clean room.

I’ll be honest I was severely disappointed with this hotel. The room I was given is not pictured, nor was it mentioned i would be staying in the basement. With that came many issues, 1) noises everywhere 2) wifi never worked and when it did, it was very slow and hard to connect 3) absolutely 0 signal the entire time, so if you wanted to text, make a phone call, receive a phone call, your best bet is to leave the hotel. The room was outdated, TV from mid 2000s with an incredibly loud AC which is needed due to it being very hot in the basement. Quilt cover came off easily to show a stained quilt, the toilet is old and didn’t flush well. Breakfast was incredibly average but the staff were nice enough. Room claims to have a minibar but it’s just an empty fridge. There are books with pictures of nice hotels though, so you can imagine what it would be like to stay in another hotel, rather than this one. Would be better for 2 people than 1, as you’ll at least have someone to talk too.