New Bath Hotel & Spa

Wasn't actually able to stay at the hotel sdue to an error in their system. The hotel were accommodating to try and get is booked in on 3 extra dates but unsuccessful. Refused a refund on the issue. Can't say alot more other than a shame we were unstable to stay.

We booked this hotel for 2 nights with family. But would say have had a worst experience of our life. The entire hotel is full of spider webs. The room is in a terrible state, with broken and rusty furnitures, broken bed, full of dust and spider webs. My little one got so much of rashes cause of the insects in the room. We booked breakfast with room and that was the worst choice ever. The breakfast consisted of ready croissants, pancakes, waffles and some stale cut fruits. No eggs nothing. Please do not book this hotel as you will be wasting your time and money. Rather look for some decent hotel.

This hotel is close to Bakewell and Chatsworth House. Both are within around 20 minutes driving distances. It is located in a Matlock village, lots of walking routes you can enjoy.

Very dated carpets stained pint pealing off the walls I’m the hallways. Reception staff weren’t very professional sitting in hoodies lying back in their chairs

Had a night away with a friend. Staff was lovely and the hotel was to a good standard. My only disappoin**ent was having to pay £15 each for access to sauna, steam room and sauna. Nowhere in the description does it say it’s payable to access this area as a hotel guest. The standard of the Spa area was extremely poor. The hot tub was only 3/4 full and water was tepid, steam room was cold. Only 5 loungers and not big enough for all guests that was there. The sauna was nice and that was it. Evebing meal was nice, lovely 3 course meal that was cooked very well.

Beautiful surroundings and the added benefit of an outdoor natural swimming pool. Very comfy room great heating friendly staff. Breakfast was nice but I wish they did cooked breakfast too excellent all round

A rather poor, run down hotel that was probably really nice at some point in time, rather a shame to see it like this. The staff were friendly but the biggest disappoin**ent was the breakfast, it’s just a continental and not a very good one at that. I left a £400 coat and a £300 Gillet in the cupboard and called them when I got home, they confirmed they had found the coat but no sign of the gillet. They offered to post it for £10 which we sent but received nothing. Chased them a few times and have now been told that they posted it without any tracking so it must have gone missing in the post. Hmmmm, doesn’t sound very likely to me. Nobody would post an item like that without tracking and also its weird that they only owned up to finding one of the items. Will not be staying again but if you do, please keep an eye out for some well-dressed members of staff. An expensive evenings stay!

Nice friendly hotel in a quiet but convenient location. And a tip top continental breakfast, and happy staff. Thanks

The staff was very welcoming , helpful and polite , the overall hotel had a lovely warm feeling . Would recommend was a short walk to the amenities the children had a great time at the arcades , the bus into Matlock town centre stopped at the bottom of the drive on the main road so was perfect . Thankyou will hopefully be staying again in the summer .