Hotel Roosevelt Condesa

Good trip until the last day! Tourists beware. They use a language barrier to hold themselves not accountable for anything! Dropped off laundry in the morning to be cleaned. Received at night with a $160 bill! I’m like I didn’t authorize any of those nor was there any signature agreeing to the ludicrous price . They are like no pay no clothes. Thievery and manager never there. Read all the reviews about staff before going. Customer service isn’t a thing at that hotel Sadly

I can then enough the people of this place, very nice and courteous, the place is very nice and clean. Strongly recommended.

I stayed here for 8 nights after being recommended by a travel book written by an American ex-pat living in Mexico City. The hotel was neat and clean with an adjoining restaurant. The hotel is centrally located in Condesa, and is just yards away from the Alvaro Obregon Metrobus stop on line 1. But there was a terrible noise problem from fellow guests on 3 nights. I was in the back in room 217. The noise was so bad one night that management moved me to a new room at 4:30 am. I was told the next day that management couldn't get the offending parties to shut up . I would not stay at this hotel again.

I was visiting family that lives two blocks from hotel. Obviously, this hotel was a tremendously convenient place to stay. But, it's located in a nice area, Condesa/Roma Norte, and a 10'-15' walk from the the Metro and a 2' from the Metrobus. Very walkable and safe area. Plenty of restaurants and coffee shops, especially on Avenida Amsterdam, a block away. The building is very attractive, an Art Deco building, from 1930s. It looks like the interior underwent a renovation 10-15 years ago. For me, the nicest part of the stay was the building. Really nice. The room was big and clean, with a modern bathroom. The bed was comfortable, with a firm mattress. The Wi-fi was good. The shower was excellent. Every day, the hotel provided a new bottle of water. Not bad. I didn't interact much with the staff, but they were courteous and friendly during the very few interactions.

This is a low-end hotel, popular as a place to bring ***********. No air conditioner either. I had booked it for three days, left the next day of my arrival. No refund policy for the unused days. Very disappointing! They should have reimbursed me.

The Check-In Process is always Quick and Easy. The Staff is courteous and quick to help. The location is right in the middle of things and we utilized the Spanish and Mexican Parks. The area is really shady so it is not too hot to take a nice stroll in the mornings or afternoons.

The area is very close to any mode of transportation that you choose. There is FREE WI-FI when you walk around this area of the city. The rooms are very clean and the staff is kind and capable.

Clean basic rooms. A bit noisy but great location for food and drinks.

A safe and clean property in a great location.