Nicklaus
29 февраля 2024 г.
Had I known the condition of this property I would not have stayed here. Although it is listed as a 4.5 start hotel, I knew it was not what I was looking for when I saw the lobby. Everything looked dated in the lobby with tape on the floor and dirty carpet. When we arrived in our room a musty smell was immediately apparent. I called the front desk and with no answer (right after our check-in at approximately 7:00pm), I went to the lobby to be helped. She mentioned sending up an engineer and housekeeping. I immediately let her know that a "spritz" was not going to fix the issue, and housekeeping came up and literally sprayed febreeze all over the room. When that didn't fix it, we were given another room. We stayed in this room, but it had ripped sheets and a rusty light in the shower. The beach access, and the employee at the hotel bar was the only saving grace.
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