Halswell Lodge: отзывы

Don't stay with these guys. To be fair, I messed up and accidently booked them for the wrong night - but minutes after doing so I immediately contacted trip.com who established contact right away and tried to explain the situation. Trip.com called back a number of times and attempted to negotiate a solution but no cigar. They were pretty keen to take advantage of my mistake and keep the money anyway. Were they within in their rights? Sure. Is it a good faith or reasonable thing to do to a guy who could have been an appreciative life long guest? Nope. Are these the kind of people you want to do business with and what does it say about how they will treat you when you arrive? My advice: stay away.

this was the motel from hell. we arrived about 4pm and the access was via a steep narrow laneway. there was nobody there, the office was difficult to find and locked. we found a cleaner and he contacted and conversed with the "owner" via txt msg. he was able to find out our room and produced a couple of keys. we looked at the room in the back of an old house, access to through and off a communal kitchen. the room was extremely cold and damp, the bedding felt damp, the decor was depressing, there was a small electric heater, a TV that would not work (it was discovered that the Wifi did not work in that room and the owner admitted that it has never worked. the bathroom had been renovated albeit some time ago, and the toilet was situated so that your knees were hard against the vanity. The room had no ventilation at all, there were no smoke alarms, the room was situated such that in an emergency, vacating the room could be a hazard, and in the event of a fire in the kitchen area, no exit access. this brought to our mind a recent tragedy in a similar situation where there were 6 people who perished within 1 kilometer from this venue. we tried to find another venue to stay at as we were not happy with the whole situation, but there was nothing available at that time of day, as we were staying overnight to catch the interisland ferry early in the morning. the "motel" tried to charge us extra for overnight parking on site which was not disclosed in the booking. There was another couple who approached us who were just as disappointed, their TV screen was smashed and were moved to another room. they offered us another room, however it was up a long flight of stairs, impossible for my wife to get up due to mobility issues. The photo's of the venue show it to be a more than acceptable place to stay. TRICK PHOTOGRAPHY it is a dump and would advise anyone interested to rethink. Trip.com should remove this place from their accommodation offerings it is damaging to their reputation.

The room was very nice. Bed was comfortable. Had a great stay. Was situated in a great location. Close to restaurants and supermarket. Would stay here again.

前台是印度人，説話愛答不理的 定的是雙床房特別小和圖片完全不符，要圖片那種的又讓加了 60 紐幣！太可惡了 這***不就是騙人嗎？攜程你退我錢！！！

酒店位置很好，在惠靈頓市中心，停車場在上層，要上一個陡坡，停車費15紐幣/天。內部裝飾有點古香古色，有歷史感。不足之處是平安夜下午到酒店，前台已經關閉（應該到傍晚7點），説是發郵件給我了，實際上沒有查到。還是打掃衞生的小夥子，幫我聯繫，打開了鑰匙箱，才拿到鑰匙。

在新西蘭住過許多的酒店中這間最差最不滿意！尤其是洗水間水龍頭漏水，花灑破損用膠帶貼住，床鋪下榻，隔音差，隔壁整晚在聽Hiphop 吵得睡不了！當時選擇不多才訂它，上當了！

房間陳舊，雖然已經努力為我們提供最好的房型，除了位置其他的不推薦

No hand towel or bath mats. Lights that didn’t work. Had to check in via phone (at 3pm) and then struggle to find out badly signposted room. We then got our door knocked on rudely telling us to check out (while we were packing about to leave)

Make sure you read reviews before you book. This was a budget room, but plain grotty. And I had to pay extra for parking which wasn't mentioned online.

We found this property as a last minute booking. It was a great price for two rooms considering, as well as noting it was New Year’s eve and so close to town. The room was fine, very basic and suited to our needs as we were there to experience the city not the room. The beds were ok, likely quite old as they were sunken in the centre. Unfortunately the bathroom was not great. I used the cleaning sponge provided in the kitchen to scour the bath, walls and shower door before letting my family use it. Obviously I threw out the sponge after I’d finished! Would stay again if there were no other options, but I’d definitely be taking my Jif and cleaning cloths if so.

Parking was good. Close to town. It had all the necessities needed in the bathroom for how much it costs

Sink leaked into rest of washroom, room was colder than outdoor area with no heater, sheets looked unwashed. No bugs though.

Super convenient location. It had everything we needed, the kitchennette had pots, pans, cups & cutlery. The room was a bit dark but the beds were comfortable and staff were accommodating. The window detailing was amazing.

I book the budget room because it shows some nice and flash photos but when we arrive it was just like living in a cube, was too hot there and no wifi connection, so i ring the reception and notify the problem, good thing is they update my room. Can say the upgraded room was way better then the old one but then their Spa wasn’t working and the shi*t thing is they have no fan and air conditioner (AC) in the room specially, because it was too hot i have to leave the window and door open to let some air in the room. The windows got no security lock, so anyone can put their hand through to open the door and help themselves. It was like what the hell ?? They didn’t mention about parking charges while i was booking (which was only $15 per night) but then i have to give my card details to them so they can deduct the money which I think is very insecure. The check-in was at 2pm but no one was present at reception and it was even closed. I have no clue what to do 😏. Finally find their number and get some help. The only good thing about this place it is very close to the city and everything is just around the corner.