This property is in shambles. Rooms and public areas lack ***tainance. Rooms have damp walls, non working/old AC's, rickety exhaust fans to leaky taps. Not at all worth 13-14k per night. Public areas *****side riverbank have not been walled or fenced properly so its really very dangerous for people with family and kids. Even the swimming pool is not ***tained properly and when we went there at 12noon, there were no cushions on poolside chairs and pool had swarms of insects dead/ alive and tree leaves in it. Housekeeping service is really lousy, its almost " Sarkari" , they might or might not come when called. Even when u need drinking amd call them multiple times they dint pick up the phone, complained to recpetion and still water dint arrive. Room cleaning service personnel told us that our rooms will be cleaned after 1pm since they are busy cleaning checkedout rooms ( existing guests have no value, incoming new business n guests have value) . Since a new Bar is beimg constructed in the property, so the whole attention of everyone is in the Bar and sale of liquor, they even send you a poorly phrased warning message abt consuming your own liquor in premises ,once u book the property. Buffet service and food options are limited and when u ask some food to be taken to room for your child, you can experience some confused looks and denial from the staff. It was not the case earlier when we visited , it was a well ***aged property with some really well instinctive, guest centric staff. Now one can get pretty good hotels on same stretch in same price point and from reputed hotel chains. I dont see why would anyone book a room for 14k per night here to experience dirty pool, poor service, absent housekeeping, badly spread out food in buffet when better options are available just next door.
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