Renaissance Nanning Hotel: отзывы

Очень хороший отель с отличным сервисом, дизайном комнат, новизной. Соответствие цены и качества на 100%

Front Desk reception charged 1000 RBM to my card supposedly meant for pre authorization deposit ! When checking out , hotel manger lady helped with the booking of Didi and made a terrible mistake to input the wrong destination! Not sure why Nanning Renaissance had such unprofessional staff to represent their branding ! It was a huge slip up in view of the brand that the management should take a serious look into it ! My feedback was highlighted to the Management when they sent an email to me and after which they don’t bothered to provide a reply. I presumed that they had no explanation or any improvement solution to offer which is disappointing! I must add that the actual ambience and food was fine in this hotel but the Workforce representing the brand is lacking and must be reviewed seriously .

Very good design and service💕🥹

The quality of this hotel is pretty high, the view is great and the executive lounge is worth the price bump I feel， the staff all speak English and provide good service. the bed is soft and everything is clean. the food outside of the executive lounge is not very good though, avoid the burger. the club sandwich is okay.

love it , nice

All in neat condition, clean, good and friendly service at the front desk.

OMG, Renaissance Nanning Hotel is really great, especially the service of the front desk receptionists who named Matthew and Mina, they were very enthusiastic and approachable, they make me feel like home，I will come back again。

Very good and comfortable hotel. Rate of quality/price is really high.

We had a lovely stay except for some of the doarder experience.

本次出行買的是行政大床，酒店這邊給我升房成了行政套，面積93還是非常大的，本來是住萬豪的，後面看小red書上面説萬麗更有性價比就來了，服務真的沒得説，非常好，門僮衹要見到你就會跟你問好，拿行李和送上客房這些就更沒得説了，很貼心，廣州四季也衹是給你送到電梯門口而已，行政酒廊的熱菜衹有三個，有點一般，happy hour的雞尾酒也不錯，缺點是沒有原味糖漿，希望可以改善一下，客房服務送了兩次冰兩次外賣都很快很及時，衹能説萬麗的服務滿分，餐飲一般，建議大家來旅遊的時候可以出去覓食會跟好～床品和浴室很不錯哦～

一次很棒的居住體驗哦。前台服務很好，房間設施也很好，酒店在新區，環境空氣也很好！ 環境：周圍打車方便，生活方便，店內環境非常好 衞生：很好，沒發現不舒服的地方 設施：完善 服務：完美 自助早餐:早餐很豐富，很好吃，一衹供應到11點

機場大巴經過不了，得另外打車。 硬件還行，整體服務有待提升。 前廳部： 買了東西，門僮不讓快遞員進酒店拿給前台，並且拒絕自己幫拿給前台，非得要求我打電話給前台，然後前台電話半天沒人接，折騰了半天，拿給前台用機器人送。沒想到這方面服務連快捷酒店都不如。 餐飲部：早餐一站起來去拿東西就把桌子收了。看回來知道客人沒有用餐結束，我坐下來繼續用餐了，還在客人餐桌上噴清潔劑清理桌子。做服務行業，首先考慮提供更好的服務，客人體驗為主，而不是一味的完成自己任務。服務員在廳麪聊天，不是很好。

自助早餐: 好評是因為註冊萬豪會員送了自助早餐，早餐豐盛程度的確是一家五星酒店該有的樣子。 設施：沐浴水温和房間空調，竟然忽冷忽熱，真讓人害怕…… 每晚衹配4瓶飲用水，多出的5元1瓶……

這次入住整體還是比較滿意的 設施：酒店設施比較新，維護的也不錯 衞生：衞生狀況很好 位置：酒店最大的缺點在於位置確實一般，新區，沒有煙火氣，吃飯都要打車，好在南寧打車不貴 服務：服務態度很不錯，但是我們預訂的時候有萬麗之夜的套餐，跟服務人員反覆確認才確認了我們的套餐，顯得不太專業，這點還需要改善