Hampton Inn Lacrosse/Onalaska

Nice rooms, very clean and modern. We stay in Onalaska 3-4 times a year and I think we found our new place to stay. Only downside was internet wasn’t the best.

Staff member was great! I had no remote for TV. Got a new one. Door lock battery died. A first for me. Desk staff fixed it fast. A+ for staff!!

The air conditioning and heat would remain on wouldnt set all the time - so it either kept getting colder and colder or hotter and hotter. Looked like the “set” button was missing? Shower was dirty, hair on the towels, fridge had food smears, and sheets wouldn’t stay around the corners of the bed even when I tried to fix it. Breakfast, whirlpool, and front desk staff were nice though.

Clean and quiet. Bathroom door didn’t lock and lock was broken on inside room door

Normally I stay here and it’s a pleasant experience. This time it was loud with other families were up late in the hallway and there was also a loud running toilet that woke me up on and off throughout the night.

Rooms were clean and in order. Would be nice to have local papers or restaurant hard copy options available to check out. Hot tub jets weren’t working and no towels at the pool.

We had to look for a last minute room since the hotel we originally booked was full. I am glad we booked the Hamptons after experiencing unprofessional service at the hotel we originally booked. Checking in at Hamptons was easy and smooth. The clerk was respectful and helpful. The room was clean and breakfast had a good variety to choose from. Even though it cost us more than we originally planned, I'm glad we stayed at the Hamptons.

Dirty towels were left in my room and I requested a call from the manager because there was not one on duty. I never received any call or acknowledgement from the manager of this property.

Loved that breakfast was offered. Staff was great. Only thing I did not care for was the shower. Seemed dirty, glass was cloudy and didn’t look clean…our shower had rusting on parts near floor which looked grimey. We were in 205 and room was decent but looked like it was cleaned quickly, and not thoroughly. We came from MN, 3 hr and 45 min drive to stay there and had an extra hour to check out but would’ve appreciated being able to stay until 1 instead of noon. Just posting so maybe these requests can be resolved or satisfactory for future guests. Thank you