House of Love at Pai

Really disappointed at this hotel. We arrived after hours in the sun ,after specifically booking and prepaying for the use of a pool. When we got there the hotel reception was empty. A lady eventually came out who spoke little English. She then told us there was no pool so we asked for a refund as we were booked for a few nights for the use of a pool. We were very polite and friendly in asking this. She put me on the phone to another lady(assuming the manager) who had better English. She was very rude and then hung up the phone on me. We ended up leaving and it took several weeks for a refund on the hotels part, not trips.coms.

Overall it is ok, the hotel keeper and ladies worked very hard and were very kind. However to be responsible for the hotel and my comment, my opinion is that it is really important for a Hotel to take care of insects control and pets management. I found there were many ants on the top of the washer when we come back from outside at about 8:30 PM. We checked in at 3 PM and everything was good. Although I have changed to another room but the room seems not well prepared, some small dust could be found and the shower-head was clogging. The next morning when I come back from breakfast, the dogs of the hotel were not friendly and I had to call the lady to stop them.

We absolutely loved our stay in House of Love. Breakfast was delicious every time, the peace of the place was palpable. Long walk to the center of town but there’s taxis or you can rent a bike. Thank you for having us!

Really great property that is close to the main part of town if you have a motorbike. Excellent for backpackers on a budget that are also looking for a private and intimate space. However it was hard to locate hotel staff at times as the lobby area was pretty much abandoned.

The place is very dated. The pictures don’t represent the current state.

Awesome staff!

Good

公共空間佈置感受到房東的用心及品味，整體空間非常寧靜和自然，十分放鬆，父母十分滿意且喜歡。