I was extremely disappointed to learn upon arrival the two king rooms I reserved were not available. I was told “*******” contacted the property to request double rooms. This was a surprise, and it definitely dampen our trip. I will acknowledge the person at the front desk upon check-in was very pleasant, and the property did provide a small discount for one of the rooms for the inconvenience. However, my husband and I and my parents would have preferred the rooms we reserved.
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