Falkensteiner Resort Capo Boi

We rent Villa Bellavista in the Capo Boi resort.The villa is beautiful , well refurbished and well organized ,the cleaning staff very good , the position is great . The problem is the Falkesteiner resort where the villa is situated.The quality of food is really poor , the restaurant staff completely inadequate. I have personally seen dirty cups and plates in the buffet , and nobody care! Unfortunately it seems that each employee is aware of the problem but neither the managers nor the director are.During our 9 days stay we have never seen a responsible or the general manager... The beach was not cleaned and the general impression was of disorder and indifference and it was a pity because the sea is exactly what you expect from Sardinia see: so beautiful , with white sand and warm, clean water . We experienced several "accidents" in term of poor service during our stay , from the old and slightly rotten salad on the room service plate to the unusable private pool of the villa. Not all the staff are incompetent, some figures have been excellent and it must be acknowledged, but I believe that if the Falkesteiner resort wants to be a 5-star in Italy it should work more seriously on quality, also because the required price is a full 5 star price .

We stayed at this fine hotel for our first holiday as a family with our 7 month year old girl, Aria. The Hotel and surrounding location is beautiful. The rooms are beautifully clean, very well looked after by the cleaning staff, very spacious and comfortable. The food was spectacular. A huge array of options for both breakfast and for dinner included in the price. The Pasta section was very good, with choices of pasta and risotto each evening with a great selection of traditional Sardinian dishes too. The meat and grill section (secondi) could be a little hit and miss but with good selections also. The dessert section was wonderful and we had some of the best desserts we had ever tasted! The service was also excellent. Michele and his team at the Carigliani restaurant were very welcoming, great with our little girl, and were always helpful and friendly. Particular shout out to Enzo (we were sorry we didn't get to thank him personally at the end!) Aronne managing the pizzeria and pool areas was amazing also, nothing was ever too much for him and he made us feel extremely welcome. Impeccable cappucino also ;) The hotel staff were all pleasant and welcoming, and made sure we had all we needed for the stay. From Antonello who greeted us and gave us a tour of the resort, to Maria Grazia at the Spa with her wonderful massages! Our only minor issue was with the price of everything which is to be expected in a resort hotel, especially when not near a larger town or city, but €5.50 for a bottle of water at dinner, and €10.00 for a 125ml glass of wine, however delicious, was pretty steep. The nearest town Villasimius is only 6km away and yet the quote for a taxi organised by the hotel with the two of us and our baby daughter was €50.00 which is extremely overpriced. We therefore used the bus more often for trips but they only come once every 4 hours or so at this time of year so made planning trips to Cagliari etc rather difficult. All in all, we had an excellent stay at Resort Capo Boi and were throughly impressed with the hotel, staff, services, food and facilities and we hope to be back. Many thanks to all the team from Sam, Sanaz and baby Aria :)

This was one of two hotels we visited in Sardinia after 3years of no family holidays abroad, and it did not disappoint at all! The grounds are exquiste! The reception area is very well designed and team very polite. We were torn between a garden family suite, or sea view suite, and even though the cost difference was a leap, we chose sea view and it was definitely a great decision! The views were just mouth watering. I will just let my pictures do the talking scenic-wise. There was a great selection of buffet food during breakfast (even a fresh juicing section) and dinner with a lovely layout. We have dietary restrictions, but found there was always something on offer and they clearly laid out the allergens for each and every dish. They even made freshly baked choco-coconut vegan muffins for breakfast :D The beach area was small but gorgeous with a mixture of fine to co**** sand, and some boulders for adventurous climbers. The kids pool was freezing but lovely with a little slide and was located near the large outdoor playground. There was also a mini farm-like area opposite with some donkeys and goats which were fun to feed, and donkeys sometimes let out on the main grounds to safely graze. They also put out a bouncy castle from time to time. The beach restaurant had a lovely interior and wonderful views. We ended up getting room service mostly, which had a bit of a room service charge whacked on (I think €5), but nicely presented and didnt have to wait too long each time (considering we were at the far end of the hotel). The room had a nice design, and was tidy (did I mention the beautiful views?), but there are a few hard surfaces, so would need to keep a close eye on toddlers/babies. Jessica on the reception desk assisted us with queries and was just generally lovely to talk to. They also had a high standard of musical entertainment in the evenings which we listened to from our balcony under the night stars (the Sinatra tribute/Jazz man was excellent). Simply wonderful! :D Edited for photos.

This is an excellent resort for both those with and without children. Some reviewers did not think it worked well for couples with all the families around, and perhaps that is a problem in the summer, but during our visit in mid-October, there was plenty of room for couples and families alike. Our room (a junior suite with sea view) was lovely and the cleaning staff (which came by twice a day!) were excellent. There is both a small-ish beach and three swimming pools. The breakfast buffet (along with made to order eggs) was vast, and the dinner buffet plus grill was excellent - more tasty than I would have expected. Many seafood choices.

Poorly managed hotel with ( at best) 3 star service not five star. Rip off charges for water 5.50 euro/ bottle even charged for icecream and 40 euro for the cheapest bottle of very average wine was unacceptable. No feedback at all from complaints- the hot water pressure was so low in our room it was difficult to have a hot shower before the water cut off. The food was of good quality but repetitive. Kids under five everywhere not fun when you want to enjoy dinner looking out to sea but have screaming kids running around. The hotel is in a remote corner of the island and without a car you are hostage to the hotel. Overall I was very disappointed. I loved Sardinia but would not go back to this hotel.

Lots of children activities. Staffs were very attentive at kids club, especially David. Private beach access. Food was nice, especially barbecue. House keeping staff were lovely. Only disadvantage is that drinks and beverage were on the expensive side in the bar.

Beautiful hotel and the grounds are breathtaking, but be advised that this IS A FAMILY hotel. Families with young children monopolize the property so expectations should be set accordingly, as this is not a tranquil, relaxing experience. The food is generously served, but patience is required - it took 20 minutes for my morning coffee and I waited over 40 minutes for poached eggs which I never received as I tired of the wait. I note that I arrived at breakfast before the start of the morning rush so the 40-minute wait was unacceptable I do not recommend this hotel for couples or individuals looking for a peaceful getaway.

The structure is very beautiful, but it is managed as a holiday village for children, nothing to do with a resort