My husband and I have just returned from a weeks holiday at this hotel. We arrived after midnight and check in was swift. The hotel itself is beautiful, everywhere is very clean and the rooms are attractive and comfortable. Lovely shower, comfy beds. The mirrors are not near the dressing table so very awkward for ladies to get ready in the evening. Initially we had room 113, next to the housekeeping store room which is extremely noisy from 5:45 am. Not much sleep the first night. We asked if we could move rooms and reception staff were helpful and moved us to a quieter room. Housekeeping was excellent, sheets and towels changed on request. The hallways are tiled so all footfall can be heard from early on. The food was nice to begin with but it was very samey. The roast meat was the only thing that changed but we had pork 3 times in 1 week. Breakfast was the same, seemed nice at first but no change during the whole week. We had lunch and dinner out a few times, there are some lovely bars and restaurants locally in La Paz or further down the hill into town. You sat at the same table every night for dinner. On our 5 th night we came down and someone else was sat at our table. So they moved US, bit annoying. Stick to your own rules. Drinks prices at the bar were reasonable but the actual price varied depending on who served you which seemed odd. Most of the staff we encountered at the hotel were polite and friendly. Being English in this hotel you are massively in the minority. This would prevent us from ever returning to this hotel. The clientele were silent around the pool and liked it that way. We had little interaction from any other guests and we found them to be quite rude. Would walk into you at dinner, frown at you around the pool, did not respond to smiles or hellos. Overall a very uncomfortable experience. The hotel itself is lovely but unfortunately our experience was not.
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