Travelodge Reading Central

Все было хорошо мне на самом деле понравилось

Very close to city center with access to food late at night. 15 minute walk to Train station. The room is tidy and bathroom is neat. However there is no amenities. I paid another 10 pounds to check in early at 12. The lift was not working at the time.

Great Central location

This stay was a nightmare I spent 4 days at the travel lodge and on the day of my arrival there was full scale construction taking place outside of my room. The front desk service was basically never present and a sign asking to call for assistance was consistently placed there, i placed the sign on my door to have my towels changed and my trash emptied to which everyone ignored on the 3rd day I had an incident when I spilled water on my bed and asked for a change of bedding where I was told that bedding was only changed after 7 days, i will never use this hotel again.

適合家庭短住，很方便

A nice Travelodge in the Centre of Reading. Dhanu was really friendly and welcoming on reception and was a massive help with our bags. The room was comfortable and we got a good night sleep for a decent price. The room was clean and tidy and I would recommend that you ask for the quiet side so that you don't get a busy main road.

I am writing to formally lodge a complaint regarding my recent stay at your hotel. My experience was far from satisfactory, and I believe it is important to bring these issues to your attention to prevent future guests from encountering similar problems. Upon arrival, it became evident that the hotel is being used to accommodate the homeless. While I have no objection to this, it was not something I expected from a Travelodge hotel. The lobby was crowded with people seemingly without much purpose, creating an uneasy atmosphere. Additionally, the lift was out of order. As someone with a back issue and luggage, this posed a significant inconvenience. I was forced to navigate the stairs, which were filthy and appeared not to have been cleaned for at least a week. This lack of cleanliness extended to the corridors, further diminishing my confidence in the hotel's maintenance standards. When I reached my room, I was alarmed to see that the bottom of the door looked as though it had been tampered with using a crowbar. Although the room appeared clean at first glance, it had a strong odor of smoke, making it uncomfortable to stay in. This is unacceptable, especially since the room was advertised as non-smoking. The quality of the breakfast box was also subpar. Even a member of your staff advised against it, which is quite telling of its quality. I decided to raise my concerns with the hotel staff, only to be met with a dismissive response. They indicated that Travelodge rarely responds to complaints, a statement that seems accurate given that I have yet to receive a response to the email I sent following my stay. Due to the numerous issues encountered, I felt compelled to book another hotel. The new accommodation, while not significantly more expensive, offered a vastly superior experience. This contrast highlighted just how inadequate my stay at Travelodge was. This experience has been disappointing, especially as I chose Travelodge over my usual preference for Premier Inn, hoping to find comparable quality. Instead, I encountered a series of issues that suggest this property either requires a complete overhaul or should be considered for closure. I urge you to address these matters promptly and look forward to your response.

Horrible hotel, unhelpful staff and service, very uncomfortable sleep, stupidly designed shower, lift didn’t work, key didn’t work.

This hotel is only 10 mins from train station and right by the shops and eateries. We had a great night sleep, quiet with everything you need. Highly recommend paying the tiny bit extra for standard plus room.. top floor quiet room, free Wi-Fi and a coffee machine!