Win-River Resort and Casino

The hotel smelled of smoke even though my room was supposedly non smoking, there was unsettling smell of smoke

Hotel net our needs. Staff were very efficient and welcoming. Bed was extremely comfortable but bedding was lacking in comfort. Room was clean and functional.

The front desk staff was very kind and helpful. All of the staff I interacted with was kind. The room was a nice room. I really enjoyed it. Especially the bathtub. Some things I did not love was some of the people that hang out around the hotel. Some come off a bit creepy and leave an unsettling feeling. The room I was assigned to was still being cleaned when I got to it. I didn't mind waiting though. I did not like the products the use to clean. It is a very strong fragrance smell that is overpowering. I didn't notice until after that smell went away, but the room had smelt like someone peed in it. It was the next day and I wasn't in the mood to change room or else I was have ask because it was gross. Other than those complains, they keep the hotel very clean. I like that there was a spa in the building. I like the gym. All of the staff I interacted with was great. And I liked that there was a hot tub to use at night. Even though I didn't end up using it. I think it is a pretty good place. I am not sure that I will stay again mostly because of the fragrance smells and creepy people. But overall, it's a pretty good place.

The employees connected with both the ****** and hotel, were very friendly and helpful. Restaurant food was only tolerable and the water in the shower was barely warm, but the room was nice and the bed was comfortable and quiet.

Nice property, it could have just been the location of my room. I could hear the music from the ****** all night and People walking. ****** is small and not alot of food options.

This is a very good place to stay in Redding CA area. Right on the river. Large rooms, many with view Good in house restaurant Free valet parking Good value 15.00 cash play card for first time guests

The stay was good but the motel needs a microwave and a night stand on the other side of the bed

Staff is always super nice and the rooms are clean. Unfortunately the hall noise is very prevalent so you hear people at all hours and all their slamming doors/ conversations so that makes it hard to sleep.

Uninvolved front desk and apathetic parking/valet attendents. The bathroom in our room was nice,the bed not so much. The fitted sheets for the bed were too small and pulling off the mattress and the pillows were definitely not great