Отзывы об отеле Wellton Centrum Hotel & Spa

Ответ от объекта размещения: Dear Ardavaz, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found our location so convenient—being close to the station and surrounded by places to explore and dine is certainly a highlight.We truly appreciate your feedback and hope to welcome you back again soon for another great experience.Warm regards,Agnese Quality specialist

Ответ от объекта размещения: Dear Sergei, Dear Guest,Thank you for your feedback. We're glad to hear you appreciated our convenient location.However, we're truly sorry that the service did not meet your expectations. Your comments are important to us, and we will share them with the team to ensure we continue improving the guest experience.We hope to have the chance to welcome you again and provide you with a more enjoyable stay.Kind regards,Agnese Quality specialist

Ответ от объекта размещения: Дорогой Blowpysh,Спасибо за ваш блестящий отзыв! Мы очень рады слышать, что вам понравилось наше превосходное расположение в самом сердце Риги — всего в нескольких минутах от Origo, Центрального рынка и Кошачьего дома — и что ваш номер был чистым, завтрак обильным, а ваше пребывание без проблем.Ничто не делает нас счастливее, чем знать, что вы снова выберете нас! Мы с нетерпением ждем возможности приветствовать вас снова для еще одного идеального пребывания.С наилучшими пожеланиями,ДэниелСтарший администраторWellton Centrum Hotel & SPA

Ответ от объекта размещения: Dear Guest, Thank you for sharing your detailed feedback and perspective. We're pleased to hear that you enjoyed our central location and breakfast offerings.We’re sorry to learn that aspects of your stay did not meet your expectations. Your comments about the bed comfort, pillow quality, and spa access have been noted and will be reviewed internally. We also regret that our team did not leave a more welcoming impression—friendly and attentive service is something we truly value, and we’ll take your feedback as a reminder of its importance.We appreciate your honest comparison and will continue working to ensure our guests experience a level of comfort and hospitality that reflects our standards. Thank you again, and we hope to have the opportunity to better serve you in the future.Warm regards,Agnese Quality specialist

Ответ от объекта размещения: Dear Herman 1011, Thank you for your kind review. We're delighted to hear that you enjoyed our convenient location in the heart of the Old Town, close to local attractions like the Riga Market and nearby shopping.It’s also wonderful to know that you found the room clean and tidy, and that our front desk team made a friendly impression. We truly appreciate your feedback and look forward to welcoming you back on your next visit to Riga!Warm regards,Agnese Quality specialist

Ответ от объекта размещения: Dear Noureddine, Thank you for taking the time to share your experience. We’re pleased to hear that you appreciated our central location.We sincerely apologize for the inconvenience regarding the spa access. While the wellness area is subject to an additional fee, we understand how important it is to have this clearly communicated during the booking process, and we will review how this information is presented to avoid similar surprises in the future.We also regret that the room and bed design did not fully meet your expectations. Your feedback is valuable and will be taken into account as we strive to improve the comfort and clarity of our offerings.We hope to have the opportunity to welcome you back and provide a more satisfying experience.Kind regards,Agnese Quality specialist

Ответ от объекта размещения: Dear Valued Guest,Thank you for your fantastic feedback! We're delighted to hear you enjoyed our helpful staff and prime location near the Old Town - it means the world to us that you're already planning to return!We'll be sure to share your compliments with our team, and we can't wait to welcome you back for another wonderful stay at Wellton Centrum Hotel & SPA.Warm regards,DanielSenior ReceptionistWellton Centrum Hotel & SPA

Ответ от объекта размещения: Dear EJLC93,Thank you for your kind feedback! We're delighted you enjoyed our hotel and its convenient location.We appreciate your comment about our parking fees – please know we continuously review our pricing to ensure fair value. For future visits, we'd be happy to suggest alternative nearby parking options that may better suit your budget.We hope to welcome you back soon!Best regards,DanielSenior ReceptionistWellton Centrum Hotel & SPA

Ответ от объекта размещения: Dear Backpacker25,Thank you for taking the time to tell us about your experience at Wellton Centrum Hotel & SPA..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Wellton Centrum Hotel & SPA, and if we can be of assistance to you, please contact us directly .SincerelyAgneseQuality specialist

Ответ от объекта размещения: Dear Amy.in.asia, Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay at Wellton Centrum Hotel and found our location ideal for exploring Riga’s Old Town. It’s great to know you appreciated the cleanliness, facilities, and helpfulness of our staff.We truly appreciate your recommendation and look forward to welcoming you back in the future!Warm regards,Agnese Quality specialist

Ответ от объекта размещения: Dear Guest,Thank you for your kind feedback! We’re thrilled to hear that you had a great experience and appreciated our perfect location.We look forward to welcoming you back for another enjoyable stay!Warm regards,Agnese Quality specialist

Ответ от объекта размещения: Dear Jerry0119, Thank you for taking the time to share your experience. We're pleased to hear that you enjoyed the cleanliness of your room and our central location—it’s always great to know when guests feel comfortable and well-situated.We also appreciate your honest feedback regarding breakfast. Your input is valuable and will be shared with our team as we continuously strive to enhance our offerings.We hope to welcome you back again soon!Warm regards,Agnese Quality specialist

Ответ от объекта размещения: Dear Wai Kin Kent, Thank you for sharing your feedback. We’re pleased to hear that you found our service helpful and that our team was responsive to your needs during your stay.At the same time, we sincerely apologize for the issues you encountered with the room equipment and cleanliness. This is not the level of quality we aim to deliver, and your comments have been shared with our housekeeping and maintenance teams for immediate review and corrective action.We truly value your input and hope to have the opportunity to provide you with a much-improved experience in the future.Kind regards,Agnese Quality specialist