Clarion Inn & Suites, Roswell

Evidently, the new owner's equipment was unable to collect payment from *******. This resulted in my having to get refunded and pay the hotel directly. I felt bad for the reservation clerk..

The staff were friendly and accommodating. On the other hand, we had planned to use the pool but it is closed. Furthermore, the continental breakfast consisted of toast, cereal, waffles, and coffee. We were a bit disappointed with the state of the amenities overall.

The rooms and grounds were very clean and comfortable. They had an indoor gazebo very nice garden like space

We booked and paid for this hotel a month in advance of the eclipse weekend - a very busy weekend. When we went to check in, we were notified that they no longer accept bookings from third party sites. Although they were notified by *******, they did not notify us of their new policy. All the hotels in town were booked by then. We were so upset! We will not ever stay in this hotel, even though it is next door to our son's school.

Was a great stay very good customer service and clean room. Comfortable

Terrible place. Will never return to another Clarion due to my experience here

Breakfast could be lnproved not very good.

Large, busy hotel. Some issues we ran into: -Back door -electronic lock not working - one ice machine not working - Hot tube not working ! - poor lighting in parking lot - possible security issue

We were just stopping over for a night while traveling south. We arrived later in the evening and kids just needed to sleep. Otherwise, I would have left to find a different hotel. The front desk clerk was polite and helpful when checking-in. It was down hill from there. The entire corridor to the room smelled of pot. Entering the room it was dirty. There were only two towels despite the reservation being for 4 people. The bathtub enamel wasn’t just warn but actually flaking off in chunks. There was a significant layer of dust on most items in the room. The ice machines weren’t working, the hot tub wasn’t working, and the pool was frigid. Also, no pool towels. I gathered there was shortage on personnel and linen was rationed. I wouldn’t recommend this location even for a quick sleep.