Hotel Santorini Casablanca

We booked the Luxury Deluxe room. Was very impressed with the view and the private area.

When we were checked in shown to the room noticed that the windows and Air Conditioning were turned on come to realize once we closed the window and turned the AC down the room began to smell horrible!!! Went to sleep with the smell and woke up and the toilet was flooded not buy our own doing dirty toilet water all over the floor!!! We told Maintenance about it and he said he knew the room was smelly and had defects!! Went to complain to the front desk about the situation they said nothing could be done!! Worst Experience I’ve ever had in a hotel in my life and I am an frequent traveler all over the world. Extremely disappointed it also happened to be my wedding night.

The beach was private, you had great food and drinks served by Lucho who was a staff member who went beyond to have you enjoy your time.

Property in poor maintenance, dinning area has issues regarding flies, poor maintenance of rooms, and low quality furniture. Wiuld give it 2.5 stars.

Nice tranquil place on the beach.

Enjoyed my short stay there very much.

The only thing I like was the bedroom, was clean. Was not many people in the whole hotel about 20, most of the time in the restaurant, they don't had many customers, but even that...THEY TAKE FOREVER TO ASK YOU FOR ATENTION OR GIVE YOU THE FOOD.Most of them whith a F aptitude...This hotel is SO FAR of everything, the taxi cost 42000 pesos about $ 10 dollars. To go near Rodadero or to another closes places.EVEN that...THEY JUST GOT BORING PEOPLE..Cero entretetainment. A place in the middle not where, with a RISK ocean beach, dirty, swiming pools and bad elevator..etc etc. ( I stay in a 4th floor)..The lady serving the breakfast is the only nice person who save this place of - 0 Rating *.

The truth is that the staff was very kind, but they gave us a tiny room with a lot of noise from the cars, then they moved us to a better one, although this one had raised wooden floors, a musty smell and some small details of lack of maintenance. In general, I recommend the hotel, but I think they need a bit of care and be clearer with the photos. The hotel is far away from anything else so it's very expensive going out

It was amazing and staff was really friendly and caring!!! Thank youuuuuu