Grand Palladium White Sand Resort & Spa - All Inclusive

We went here for our honeymoon and absolutely loved it! The food was good, the drinks were strong and the staff was extremely friendly and helpful. We did not want to leave at the end of the week. Only downside was the pool was cold but we still swam anyways.

The property was amazing and beautiful. Never saw a mess anywhere. Staff was friendly and attentive. Food quality was mediocre, alot of flavor missing from alot of the mexican dishes which doesnt make sense considering location. Restaurants are reservation only and can only be reserved before 3pm so no spontaneous dinner plans after that. We were instructed to use the palladium app to reserve for dinner, which we were able to book and received a confirmation. Showed up at the restaurant for a 930pm reservation under this assumption and was told they couldnt take us at all (2 people) because we booked the reservation after 3pm, and sent us away without trying to accommodate us. This was at the brazilian steak house. Drinks were fairly inconsistent as well. Lobby had great espresso martinis but terrible mojitos. Pool had amazing mojitos and so forth. We had our rooms serviced and when we returned everything was fine. An hour or two would pass and we would be interrupted by a staff personally handing out small pieces of chocolates. On 1 of these occassion, the staff knocked and immediately entered the room before I could get out of the shower. On our last night something broke and water started dripping from our ceiling

Great, easy experience. Clean and large rooms. Extravagant food and amenities.

Beautiful place, relaxing and clean. The staff is very helpful and friendly. Water temperature at the beach is perfect, just bring water shoes because the sand is thick and there are rocks/corals.

This property was amazing! Thr staff was helpful and friendly. The travel club was not pushy. We declined a tour and that was it. No one asked again. It was a wonderful week at the white sands property.

The overall experience was very good. The only thing would be some staff are not that intuitive or just stay there standing without offering assitance.

We stayed in the Romance Bungalow which was a beautiful room off the water. The resort was quiet and clean and the food was very good by all-inclusive standards. I wpuld definitely return for another trip!

It’s been always an amazing experience coming back to the hotel where my wife & I got married. Service and food amazing!

Incomplete facade - being renovated. Poor room service at times - smelly pillows, not much amenities