Отзывы об отеле Nemuru Grand Bellevue Radio Dalam

Ответ от объекта размещения: Dear Mr/s. Phimnapha,Thank you for sharing your detailed feedback! We’re thrilled to hear that you enjoyed our convenient location, friendly and helpful staff, as well as the spacious and clean room. It’s wonderful to know that these aspects contributed to a positive stay with us.We sincerely apologize for the inconvenience you experienced during breakfast. We understand how important it is to start the day with a smooth and comfortable dining experience. Your feedback has been shared with our team, and we are working on improving the breakfast arrangement to ensure better seating availability for all guests.We truly appreciate your constructive comments and look forward to welcoming you back in the future. Should you need assistance with your next visit, please don’t hesitate to contact us directly. Thank you for choosing Aston Bellevue Radio Dalam!Warm regards,Benny C KarambutGeneral Manager

Ответ от объекта размещения: Dear Mr. Bernard Norman.Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you encountered during your stay. Your concerns regarding the clogged sink, tissue quality, and cleanliness have been noted, and we will address them with our housekeeping and maintenance teams to ensure improvements are made. We also understand that noise from traffic can be a concern, and we will explore possible solutions to enhance our guests' comfort.On a positive note, we’re glad you appreciated our location, friendly staff, and eco-friendly initiatives. Your feedback helps us improve, and we truly appreciate your insights. We hope to have the opportunity to welcome you again for a better experience in the future.Warm Regards,Benny C KarambutGeneral Manager

Ответ от объекта размещения: Dear Valued Guest,Thank you so much for your kind recommendation! We’re thrilled to hear that you had a great experience with us, and we truly appreciate your positive feedback.We look forward to welcoming you back to Aston Bellevue Radio Dalam in the future. Should you need anything for your next stay, feel free to let us know!Warm regards,Benny C KarambutGeneral Manager

Ответ от объекта размещения: Dear Valued Guest,Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our great location, cleanliness, and friendly staff. Your kind words truly mean a lot to us!We’re so glad that you enjoyed your time at Aston Bellevue Radio Dalam, and we look forward to welcoming you back soon for another "very cool" stay. If there’s anything else we can do to make your next visit even better, please don’t hesitate to let us know.Warm regards,Benny C KarambutGeneral Manager

Ответ от объекта размещения: Dear Mr/s. Seah,Thank you for taking the time to share your feedback. We are deeply sorry to hear about the difficulties you experienced during your stay, and we sincerely apologize for the inconveniences you faced. Your experience is certainly not the standard of service we strive to provide, and we regret that we did not meet your expectations.We will investigate the issues you raised, including the key card malfunction, cleanliness of the room, and the power supply interruption. Rest assured, we will take immediate action to address these concerns to ensure that future guests do not encounter similar problems.Your feedback is incredibly valuable to us, and we appreciate your patience in bringing these matters to our attention. If you would like to discuss this further or provide additional details, please don’t hesitate to reach out to us directly.Once again, we apologize for your experience and hope to have the opportunity to regain your trust in the future.Warm regards,Benny C KarambutGeneral Manager

Ответ от объекта размещения: Dear Valued Guest,Thank you for your wonderful review! We’re thrilled to hear that you had an impressive experience at our hotel and enjoyed the convenience of the nearby shops and the walking distance to Pondok Indah Mall. We always aim to provide a comfortable and accessible stay for our guests, and it’s great to know we met your expectations.We look forward to welcoming you back in the future. Should you need any assistance with future bookings or special requests, feel free to contact us directly. Thank you for choosing Aston Bellevue Radio Dalam!Warm regards,Benny C KarambutGeneral Manager

Ответ от объекта размещения: Dear Mr/s. Mnzamnzik,Thank you for your thoughtful review! We are thrilled to hear that you enjoyed the cleanliness of our rooms, the convenience of our location, and the friendliness of our team. It's great to know that the nearby shops and malls added to your experience.We also appreciate your feedback on our car park. We will certainly look into ways to improve the space and make it more comfortable for our guests. Regarding breakfast, we’ll take your comments into consideration as we continue to explore ways to enhance our offerings.We are happy that, overall, you had a pleasant stay with us, and we look forward to welcoming you back in the future. Should you need any assistance for your next visit, don’t hesitate to reach out. Thank you for choosing Aston Bellevue Radio Dalam!Warm regards,Benny C KarambutGeneral Manager

Ответ от объекта размещения: Dear Mr. Yan Tiandi, Thank you for your kind review! We're thrilled to hear that you enjoyed the convenience of our water dispenser. We always aim to provide practical amenities to enhance our guests' experience, and it’s great to know this feature made your stay more comfortable. We look forward to welcoming you again in the future. If there’s anything else we can do to make your next stay even better, don’t hesitate to let us know. Thank you for choosing Aston Bellevue Radio Dalam! Warm regards, Benny C Karambut General Manager

Ответ от объекта размещения: Dear Valued Guest,Thank you for sharing your kind review! We’re thrilled to hear that you found great value in your stay with us. Providing spacious accommodations at a reasonable price is something we strive for, and it’s wonderful to know we met your expectations.We hope to welcome you back for another enjoyable and memorable experience in the future. Please don’t hesitate to reach out if there’s anything we can do to make your next stay even better!Warm regards,Benny C KarambutGeneral Manager

Ответ от объекта размещения: Dear Mrs. Fauzia Rayhan Saiyed,Thank you for choosing our hotel for your trip with your husband in Jakarta! We're glad you found the location convenient, especially being close to PIM. We appreciate your feedback regarding the breakfast menu. Your suggestion for adding more variety is very helpful, and we'll share it with our culinary team to enhance our offerings. We look forward to welcoming you back in the future for an even better experience!Best Regards,Benny C KarambutGeneral Manager