Silverstone

Receptionist was exemplary. Resolved our small issue immediately and was so friendly. Made us feel really welcome. Think her name was Siouxzanne. Total asset to your company. Went out of her way to be helpful and resolve the issue as quickly and efficiently.

Excellent friendly staff throughout. Unfortunately could not get an evening meal as this was not available although there is a pub within the grounds

I arrived and found myself in a small Que at reception, my usual experience of this is to expect a long wait. I was amazed how efficient Siouxzanne dealt with the guests, she had allready made out the cards and had everything prepared. Staff like Siouxzanne should be commended by management and recognition given to her. She was impeccable in her appearance and was so polite, she made me feel like royalty. With a pleasant demeanour and witty sense of humour she soon had us all laughing and joking, we soon found ourselves in our comfortable room which was clean and the fan was allready on !!! I’m sure Siouxzanne had switched it on for us. I had a lovely evening and when I returned I fell into the bed and slept soundly dreaming like a baby with my memories of the delightful Siouxzanne. She made such an impression on me that I felt compelled to write a glowing review just for her. Best wishes stupot x

The room was extremely clean and the cleanest premier inn I’ve stayed in. We met with Julia who ensured our room was spotless. Kasia at front desk was super helpful and always made sure our stay was comfortable and very friendly with great customer service Five star review for a lovely team.

Me and my partner stayed here for the weekend as we had an event at Silverstone Circuit. When we arrived at the hotel we were greeted by a lovely staff member who quickly checked us in (there was also an F1 Silvertone poster in the lobby which only amplified our excitement for the weekend) The room was lovely and exceptionally clean with a nice comfy bed. The staff were extremely helpful offering us advice and helping us whenever we needed. The hotel is very easy to find and only 6 minuets from the Circuit, and roughly 20/30 minuets from Milton Keynes making it very convenient. I would definitely recommend staying during a event at Silverstone as the carpark is almost completely filled with a variety of amazing cars and like minded people. There is also a really lovely pub opposite the reception.

Extremely friendly and helpful service, especially from Siouxzanne. We had to change the date of our stay at very short notice and she took the problem and solved it, finding us an accessibility room, just a small step into the shower (however, i almost needed a stepladder to get into bed!). She organised the room, sent me details of the price change and everything settled before we set off. Excellent work Siouxzanne! Thank you.

A very comfortable, pleasant weekend at Brackley Hatch Premier Inn. Room clean and quite a big room (standard). Only thing missing was a two point charging point in the bathroom for an electric toothbrush. Electric radiator on wall efficient so nice and warm when needed. All staff, both at reception and in the restaurant at breakfast were friendly, efficient and helpful. Siouxzanne at reception helped us take our luggage upstairs as no lifts. Ensured we had enough towels in our room. June had prepared the room, all fine. Restaurant staff were extremely polite and helpful every morning. Sarah, the cook, Amelia and Holly, the waitresses, were cheerful and particular about keeping food stations well-stocked. Very convenient for our weekend at Silverstone, approximately 3 miles , 5 minutes by car. Thank you Team Brackley!

Had a great experience. Very warm welcome from an amazing lady called siouxzanne who managed to sort rooms last minute for my self and colleague. Very informative about hotel and local knowledge when we asked for help. Would highly recommend. Service above and beyond.5 star all the way. Thank you soxy.

Excellent hotel. Very easy to find and just a few miles from Silverstone race circuit. Stayed one night after japfest. Very friendly and welcoming. The room was great. Bath and shower, tv, WiFi. Slept great the bed was super comfortable. No road noise which surprised us as we were very close. Quiet hotel and buffet breakfast. The chef was lovely and couldn’t do enough for us. Would 100% recommend a stay here and will be going back next year.