Отзывы об отеле Radisson Blu Resort & Spa, Split

Ответ от объекта размещения: Dear guest, thank you for your feedback regarding your stay at Radisson Blu Resort & Spa, Split. We are very sorry about the issues you experienced during your stay with us and will discuss your feedback within the Management team. We still hope that you will give us another chance in the future. If we can be of any further assistance please do not hesitate to get in touch.Best regards, Radisson Blu Resort & Spa Team, Split

Ответ от объекта размещения: Dear guest, thank you for your feedback regarding your stay at Radisson Blu Resort & Spa, Split. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards, Radisson Blu Resort & Spa Team, Split

Ответ от объекта размещения: Дорогая Наталия Пасиенца, спасибо, что поделились с нами своими наблюдениями. Мы ценим ваши отзывы и хотим решить ваши проблемы. Мы стремимся быть прозрачными и информативными в нашем общении с нашими гостями и приносим извинения, если возникла какая-либо путаница относительно удобств, доступных во время вашего пребывания. Понятно, что вы могли быть разочарованы ограниченным выбором в это время года. Обратите внимание, что ограниченные часы работы нашего открытого бассейна и пляжного клуба Mistral четко указаны на всех наших общественных платформах и сайтах бронирования. Что касается правил, действующих на наших операционных объектах, таких как крытый бассейн и Door Bar, они соответствуют правилам и стандартам безопасности. Например, еда и напитки не допускаются в зону крытого бассейна для обеспечения безопасности наших гостей и соблюдения соответствующих законов. Аналогичным образом Door Bar функционирует как обеденная зона, и применяются определенные правила для поддержания приятной атмосферы для всех гостей. Мы ценим ваше понимание и надеемся приветствовать вас снова в период, когда все наши удобства будут полностью работоспособны. Мы с нетерпением ждем возможности предложить вам полный спектр услуг Radisson Blu в летний сезон. С наилучшими пожеланиями, Radisson Blu Resort and Spa, Сплит

Ответ от объекта размещения: Dear Guest,Thank you so much for your feedback. Our steam room was closed due to maintenance, but we do understand that this affected your stay and we apologize for the inconvenience caused. We hope to have another chance to welcome you to our hotel with our full operation open and ready for you to experience a relaxing stay you expected.Kind regards,Guest Relations Team

Ответ от объекта размещения: Dear Monixa,Thank you so much for your outstanding review and perfect scores!We are thrilled to hear that you enjoyed your stay. We truly appreciate your kind words and look forward to welcoming you back for another exceptional stay.Warm regards,Guest Relations Team

Ответ от объекта размещения: Dear guest, thank you for your feedback regarding your stay at Radisson Blu Resort & Spa, Split. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards, Radisson Blu Resort & Spa Team, Split

Ответ от объекта размещения: Dear Guest, Thank you so much for your feedback. Our outdoor pool was closed due to maintenance and unforeseen circumstances, but we do understand that this affected your stay and we apologize for the inconvenience caused. We hope to have another chance to welcome you to our hotel with our full operation open and ready for you to experience a relaxing stay you expected. Kind regards,Guest Relations Team

Ответ от объекта размещения: Dear Guest,Thank you very much for sharing your detailed feedback and for choosing to stay with us. We’re delighted to hear that you enjoyed your room, the comfort of the bed, and the variety at our breakfast. It’s also wonderful to know you appreciated our pool area and found the shuttle service convenient.We truly value your kind comments and your constructive notes regarding the beach club access — your observations help us to continually improve the guest experience.Kind Regards,The Radisson Blu Split Team We hope to have the pleasure of welcoming you back soon for another relaxing stay.

Ответ от объекта размещения: Dear Guest,Thank you for sharing your feedback. I am very sorry to hear about your experience with our reception team and the delay in receiving the additional bathrobes and towels. This is not the level of service we strive to provide, and please accept my sincere apologies for the inconvenience and for the behavior you described during delivery.We have addressed this matter with our team to ensure it does not happen again, as every guest — especially families — should feel fully cared for and welcomed from the first moment.Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a much improved experience.Kind Regards,The Radisson Blu Split Team

Ответ от объекта размещения: Dear Guest, Thank you so much for your feedback, we highly appreciate it and hope to welcome you again soon for another relaxing experience. Kind regards,Guest Relations Team

Ответ от объекта размещения: Dear Guest,Thank you so much for your outstanding review and perfect scores!We are thrilled to hear that you enjoyed both our surroundings and the service provided by our team. Your recommendation means a great deal to us, and we are especially pleased to know that you would choose to stay with us again on your next visit.We truly appreciate your kind words and look forward to welcoming you back for another exceptional stay.Warm regards,Guest Relations Team

Ответ от объекта размещения: Dear Guest,Thank you very much for your kind review. We are delighted to hear that you enjoyed the beautiful sea view from your room and appreciated our convenient location.We hope to have the pleasure of welcoming you back to the Radisson Blu Resort & Spa, Split, in the near future.Kind Regards,The Radisson Blu Split Team

Ответ от объекта размещения: Dear Guest, thank you for taking the time to share a feedback regarding your recent stay with us. We genuinely appreciate both your positive comments and your valuable suggestions. Your feedback helps us identify areas for improvement and determine the direction we wish to take as a resort. If you have any more comments or concerns, please don't hesitate to contact us directly. Our team is always here to listen and assist you.Warm regards,Radisson Blu Resort and Spa Team, Split

Ответ от объекта размещения: Dear guest, thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We genuinely appreciate both your positive feedback and your valuable comments on various aspects of our hotel.Regarding the building site, we unfortunately have no control over external property developments, as these are managed by local authorities. However, we understand your disappointment and will work on enhancing our communication regarding such matters on our website and booking channels.We appreciate your understanding and patience regarding this issue.Please feel free to reach out directly if you would like to discuss your experience further. We value your insights as a professional in the hotel industry and remain committed to exceeding your expectations in the future.Warm regards, Radisson Blu Resort and Spa Team, Split