Aristoteles Holiday Resort & Spa

I went to this hotel on the 3rd of may 2024 when arriving. The girl behind the desk was really really nice but unfortunately i did not get any help with our bags carrying them up two flights of stairs Which I found was a big struggle even though i was taken to where the room was. The actual hotel itself is beautiful. The rooms are cleaned daily and are cleaned to a very good standard. The food is warm and implices cold and not a great big choice. Also, I did not see snacks around throughout the day but I was told a snack was like some fruit if you needed it but I never needed it. But for someone else who may need extra things like pizzas, burgers, fries, anything like that? It's not on the snack boards because there is none if you want a peaceful holiday. This is an absolutely beautiful place to stay but there is not much around. Also coming from Birmingham airport it is a 2-hour transfer which I think is a little bit long. Well ews for me. I did get help to have my bag bought to the coach on the way back which I thought was brilliant The hotel is very hilly So if you're not very good at walking, I would not recommend going here. The gentleman urso behind the bar who was young was very lovely and very helpful to all his customers. Also, I did notice that some people add their cases taken to their room and also add tables with numbers on reserved for them or that people that went on already didn't get that. But there were two coach loads of people who had tables reserved which was an awful lot. It only left about four tables for anybody else who was just normal holiday visitors example myself . I had to ask where I could sit to eat because I could not eat where there was a number . I don't know if it was the beginning of the season but there was only one lot of entertainment I've seen in one week which was a man playing on a saxophone When leaving from the hotel I was not asked if I had a good time or even wish me goodbye which is very sad. But as for the actual hotel, it is beautiful. Lovely sights to see the beach is great which is all I wanted really.

This year we were in this hotel for the third time.  The first time we were there was about 10 years ago and it was in bad condition then.  The hotel was renovated a few years ago, and they are still continuing with renovations.  And that's great.  The rooms are nice, they are cleaned every day, the bed linen is changed every other day.  The staff is friendly, especially those who work at the reception.  The only bad thing if I may say so is the beach.  It is small and always crowded.  The sunbeds are very close to each other.  But the sea is beautiful.  The water is clean and warm.  The only complaint is that they shortened the working hours of the restaurant.  Until this year, dinner was until 9:30 p.m., and this year until 9:00 p.m.  The waiters already at 9 p.m. started to hurry people to finish.  So you can't come until 9:00 p.m., but you have to finish by 9:00 p.m.  People come here on vacation, they want to stay as long as possible on the beach, and not rush to dinner.  Although the food is excellent, the selection is smaller than last year.  Everything is very tasty, except the pizza.  You really don't want to try pizza. All in all we like the hotel and will probably come again.

The Hotel itself. The hotel is made up of lots of apartments in blocks dotted all over the hillside. It is VERY hilly with very steep slopes and steps - definitely not for anyone with mobility problems. We arrived with no mobility problems but left with quite a few. 100 steep steps or and extremely steep hill to get to our room, see photos! When we booked, it only said "not suitable for people with mobility issues'. This was then changed to "set on a hill side with many step" Tui failed to tell us of this change! (The first mislead) Complained twice about the expedition to our room but they would not change! We were physically unable to return to our room during the day so had to use the public toilets to change for lunch which was not ideal. The Food & Drink. The restaurant is buffet style help yourself. There is no ‘cooking in front of you’ as advertised on the TUI website - (the second mislead issue) As a lot of the other reviews have said, the food is ALWAYS cold to luke-warm at best, even if we arrived for dinner or breakfast when it opened at 7am/7pm on the dot, the food was still cold. We was expect some sort of greek food but it didn't appear, not even on Greek night. Had to visit the town to get some decent hot food. The dining staff cannot wait to take your plate which I found a bit rude, the second you place your cutlery down, they’re on you wanting to take it away immediately. Drinks at the restaurant are all self serve, wine, beer, coffee, soft drinks, fizzy etc. the drinks are cheap/watery but what I would expect for an all inclusive hotel in reality. Pool/Pool Bar: Only opens at 10am. So if you want something to drink between breakfast at 7am and 10am, there is nothing and you have to wait. All the drink machines are covered up and switched off. Not really what I’d expect from “all inclusive”. The pool has been recently renovated and is no longer ‘deep’ as other reviews mention. It starts shallow and then steadies out to 1.20m. The life guard will have you out of the pool on the dot of 6pm! There is ONLY ONE pool, NOT 3 like the TUI page states, (the third mislead) but then I figured they include the paid spa pool as a second pool which is ridiculous to say there is more than 1 pool when you have to pay to use the spa to use the second pool! No children’s pool either as advertised by TUI. There WAS an adults only outdoor pool which is now emptied and closed off to the the guests use- utterly ridiculous. We walked past and saw it all boarded up. The bar staff seem miserable and just sit on their phone and smoke when they’re not serving guests. The pool does not open until 10am. I didn’t like this at all. We had breakfast at 7am and then headed to the pool and by 9am it was boiling but you’re not allowed in the pool until 10am. I’ve never been on holiday when the pool opens so late. The snacks at the pool bar are only ham cheese and tomato rolls so no good for vegetarians etc. there is also a cabinet next to the fr