Summerland Waterfront Resort & Spa

Beautiful location and very nice hotel. The in-house bistro was great, and really enjoyed the hot tub.

We had a very comfortable stay. Staff were extremely friendly and helpful. My only comment is about the pillows. I always bring my own pillow but forgot this time and I found all the pillows far too soft. However that is minor and everything else was perfect.

This is the place to stay in summerland! Great rooms, clean and beautiful resort. Friendly staff! We have stayed many times and will be back. The poolside rooms are amazing!

I enjoyed my stay and definitely would come back. The staff at the front desk were great as well as the ladies working in the Cafe.

The one hot tubs jets were not as nice as the other hot tub but it is a hidden gem!! Amazing getaway!!

Room was comfortable, but you had to request room service. On the day we did they made the bed but there was did not change to clean linen. The water pressure was non existent in the shower, pretty much a dribble. Hotel was a bit out of town and not really walkable. Boat rentals etc were closed for the season which was not advertised in advance. Overall the hotel was fine, the kitchen was basic but functional.

Summerland is beautiful but a very sleepy town. Our first day there the water was shut off and the hotel did nothing to compensate us for the inconvenience. We experienced several inconvenient closures despite it being high season. Over the course of our stay, the Bistro was closed one day because owner didn’t feel well, Spa was closed due to rock slide, fish hatchery had very limited hours for no good reason, Boat rental not available the day we were planning to go (just bad luck I suppose), and the early morning phone call to tell us we were without water was completely annoying and unnecessary. The hotel staff was indignant to our concerns so that was disappointing. Despite all those things we still made our own fun but we probably won’t stay there again. It’s a very quiet town with only one restaurant. Pros: EV charger and food was good at the only restaurant on property.

They shut the water off and staff did not help with detour because of land slide 1 km away.

We’ve stayed there before and always had a great room and the staff are great