Holiday Inn Resort Oceanfront @ Surfside Beach

Great food, music, clean. Only down side was toliet makes weird noise and can't change the air-condition settings so it was a little hot at times.

The desk staff is very friendly. That’s about all I can say positive. Ate at their restaurant and it was beyond bad. Asked for spicy mustard and the brought a filthy bottle with dried mustard all over it. On the last night we were there my wife felt something in the bed. It was a pencil with an eraser from the cleaning crew. It was between the mattress and the bottom sheet.

The hotel was very nice - clean, friendly staff, beautiful room. However, it was the only hotel among row and rows of rental houses. Because I was alone, this made me reluctant to walk on the beach. I spent most of my “beach time” directly in front of the hotel. I would have felt safer if my husband was with me. Great restaurant and coffee all day. I didn’t use the bar but it looked well-stocked and the people in the bar seemed to be having fun. The bar was not loud or rowdy.

Love the room everyone was nice and room was clean and cozy. The cleaning lady was nice and always made sure the room was nice and neat. The front desk was nice enough to let us check in early and enjoy the time sooner. The beach was amazing and the quiet environment was the best relaxing trip ever.

We truly enjoyed our stay! The room was clean and comfortable. We loved having the balcony to sit on and enjoy the beach and sound of the waves. We really didn’t need to leave the hotel often. The restaurant was open all day with specials and Happy Hour. The food was tasty and reasonably priced. Sharon, bartender, treated us like visiting friends. The pool and pool area were clean and well maintained. The hallways were clean and the staff were very friendly. King and the other housekeepers on our floor greeted us when in the hallway on the 5th floor.

Bed comfortable room clean. Beach access perfect. The front desk staff reminds me of the old roadside motels just check in and check out. Not conducive for a resort. I asked for beach chairs was told no and offered no solutions. Got similar responses on other questions I just don't want to take three time here. We ate there 1 time and went out the rest of our meals.

It was fantastic excellent customer service from all the hotel employees, front desk, bar, restaurant, Houskeeping, our room was clean , fresh bed very comfortable beautiful view, We had breakfast there it was very delicious, for sure we will stay again. Thank You

The staff at this property is top tier!!! Sherry has amazing customer service and just talking to her on the phone made us excited to stay. We were greeted by I believe his name was Matt and another gentleman. The welcome was warm and genuine. During our stay, we also came in contact with Sabrina at the front desk who was simply GREAT! Her warm smile even when we lost our keys made us feel like it was ok. Even down to the housekeeping team, this staff is amazing. The property was clean, amazing views and great food. A wonderful getaway and we can’t wait to return. Thank you to the entire team for making this special weekend memorable. We WILL be back.

We didn't get an ocean side view as requested. Please know that this is a hotel, not a resort. Hot tub water was too dirty to get in. Did enjoy the beachfront. Nice and clean. Staff was friendly. Had a lot of young teens running around through the parking lot and they were having a hard time keeping them off the property