Holiday Inn Express & Suites the Dalles

I have stayed here before when visiting family. The hotel is very comfortable. The breakfast wasn’t as good as it had been previously. I had rented a plug in hybrid vehicle and was happy to see the vehicle charging stations. However the stations didn’t work properly. Otherwise I felt safe and comfortable here.

Nice property. Very clean. Our issue was that we booked well in advance(months), got a call after we were already in town that our family of 4 would only get one bed because of a booking mix up on their end. We were able to overlook because they promised us a rollaway bed. Upon checkin we were told that they’d already given all the rollaway beds away. We were offered no compensation. Very unprofessional.

No one at front desk when we arrived. Waited and called for 15 minutes. No one showed up. Went elsewhere. Not sure what happened.

The hotel was great, very new and modern, breakfast options were good! Bed was comfortable and the room was super clean! Only disappoin**ent was no hot tub with the pool, but we brought our family to join us in the pool.

Loved our stay here! The room waa huge and the bes was very comfortable. Will definitely stay again.

I appreciated that the property was well-maintained and that the room was clean and comfortable and provided inherent amenities which made the stay quite pleasant. Holiday Inn has become my “go-to” hotel while traveling.

Clean, nice hotel I will continue to use for business travel. Everything you’d expect with no unpleasant surprises.

We spent a lot of money to stay in a nice motel, but some of the conditions of the room we’re less than satisfactory. The first thing my wife noticed was the water was running at the bathroom sink when will we open the door, not a big deal but didn’t seem normal. Then when we went to turn on the lights there was no bulb in the bedside light on her side of the bed, someone must have stolen the bulb. Later when I went to use the ice bucket to get some ice, there was a half an inch of water in the bottom of it and the plastic bag laying in it was all wet, I could not help but feel it was not sterile. Then later when we went to bed there was a lot of stains on the bedsheets, something from previous users that obviously did not get cleaned off well. After paying over $185 for one night, I was disappointed. The reason we stayed here was to have a great experience, but I left feeling like I got shortchanged. I guess the next trip I should just go back to the cheaper motels, at least then I am not expecting as much

The day we arrived they had an unfortunate hot water issue but compensated us appropriately for the inconvenience. Awesome property and one we will re-visit.