Отзывы об отеле Amaranthe Bay Resort & Spa

Ответ от объекта размещения: What a joy it was to read your wonderful review Нана! We are thrilled that you enjoyed your stay at Amaranthé Bay and appreciated the spacious, clean suites with their relaxing jacuzzi and pleasant atmosphere. Knowing that our rooms provided comfort and a welcoming environment makes all our efforts worthwhile. It’s delightful to hear that you noticed the little charms around the property like our playful chipmunks and that they added to the unique experience of your stay. We take pride in maintaining the resort’s natural beauty and creating an environment where both guests and nature can be enjoyed. We are especially grateful for your kind words about our team. Our staff strive to provide attentive, polite, and responsive service at all times, and your recognition of their efforts will be shared with everyone. It’s wonderful to know that their care contributed to making your stay truly memorable. We’re also pleased that you enjoyed the convenience of the nearby beach, with its white sands and beachfront cafés. It’s always our goal to ensure guests can easily experience the natural beauty and charm of Trincomalee while enjoying comfort and luxury at the resort. Нана, your thoughtful review inspires our team and reinforces our commitment to providing exceptional experiences for all our guests. We would be honored to welcome you back for another stay, where comfort, service, and the beauty of our surroundings continue to exceed expectations. With Gentle Care & Gratitude, Amaranthé Bay.

Ответ от объекта размещения: What a pleasure it was to read your thoughtful and generous review Maria! On behalf of all of us at Amaranthé Bay, thank you for spending four nights with us and for sharing such kind reflections on your family’s experience. To be considered “the best hotel in Trinco” in your opinion is a compliment that humbles us deeply. We are delighted to know that your stay provided the perfect blend of comfort, privacy, and relaxation — just as we intend it to be. Our entire team works with great passion to create a peaceful and welcoming environment, and hearing that you found the property clean, beautiful, and quiet means so much to us. It’s wonderful to hear that you enjoyed starting your mornings with our breakfast selection — our chefs will be thrilled to know their efforts made a positive impression. We're also glad you had the chance to explore the local charm with dinner by the sea — Trincomalee’s coastal setting has so much to offer, and we’re happy you were able to soak in the atmosphere both within and beyond the hotel. Your kind mention of relaxing by the pool paints a picture of tranquility, and we’re so pleased those quiet moments brought peace to your stay. We’re especially happy to know that your room provided the space and comfort your family needed to truly unwind. A special thank you for appreciating the service provided by our staff. It brings us so much joy to know they were able to assist you promptly and help organize your snorkeling trip to the breathtaking Pigeon Island — it’s truly one of the gems of this region, and we’re glad you got to experience its natural beauty. Your words, “We liked it all,” and your warm recommendation mean the world to us. Welcoming families like yours is what makes our work so meaningful, and we look forward to the opportunity to host you again whenever your travels bring you back to Trincomalee. With Deepest Thanks, Amaranthé Bay.

Ответ от объекта размещения: Reading your review felt like taking a stroll through the very grounds you enjoyed during your stay Barskov! We’re delighted that the beauty of Amaranthé Bay, from the lush greenery and river views to the happy chipmunks roaming the property, made your experience so memorable. It’s wonderful to hear that the natural surroundings allowed you to enjoy peace and tranquility while still being close to the city. We’re thrilled that you enjoyed the diverse and delicious cuisine and found our staff attentive and responsive. Every member of our team takes pride in ensuring our guests feel cared for, and your kind words will be shared with them, they will be delighted to know their efforts added to your stay. It’s great that you were able to explore the resort’s outdoor spaces, enjoy walks among the plants and wildlife, and take advantage of tuk-tuk rides to discover the local attractions. Creating a space where guests can relax, connect with nature, and still access the vibrancy of Trincomalee is exactly what we aim for, and we’re so glad it resonated with you. Barskov, your thoughtful review truly captures the spirit of Amaranthé Bay. We would be honored to welcome you back, where the comfort of our rooms, the charm of our natural surroundings, and the warmth of our team come together to create another memorable experience. With Joyful Welcomes, Amaranthé Bay.

Ответ от объекта размещения: Сергей, мы очень польщены Вашим восторженным отзывом! Благодарим Вас за выбор нашего отеля и за то, что нашли время поделиться своими впечатлениями. Мы рады услышать, что вы нашли свое пребывание у нас исключительным. Ваша похвала нашему ресторану и признание того, что наши завтрак и ужин были лучшими на Шри-Ланке, согревают наши сердца. Наша кулинарная команда прилагает много усилий, чтобы представить вкусные блюда, и мы очень рады, что вам понравилось. Приятно осознавать, что дружелюбный и отличный сервис нашего персонала сделал ваше пребывание незабываемым. Мы гордимся тем, что поддерживаем чистую и гостеприимную атмосферу, и мы благодарны за ваши положительные отзывы о нашем бассейне. Получение от вас идеальной оценки 10 из 10 является истинным свидетельством нашего стремления предоставить первоклассный опыт. Спасибо, что рекомендуете нас всем, кто приезжает в Тринкомали! Мы искренне ценим вашу поддержку и с нетерпением ждем возможности снова принять вас у себя в будущем. С наилучшими пожеланиями и искренней благодарностью от команды Amaranthé Bay.

Ответ от объекта размещения: What an outstanding review, Ivan! Thank you so much for taking the time to share your wonderful experience at Amaranthé Bay Resort. We greatly appreciate your kind words and are thrilled to hear that you had a memorable stay with us. We understand that the journey from the airport to our resort in Trincomalee may be a bit far, but we're delighted that you found it worthwhile. It's fantastic to know that you enjoyed our lakefront location and the panoramic windows in most of our rooms. We strive to provide our guests with a comfortable and luxurious experience, and we're glad that you appreciated the spacious rooms, jacuzzi, powerful air conditioning, and comfortable amenities like the huge beds and wooden floors. It's also wonderful to hear that our staff was responsive, helpful, and accommodating during your stay. We believe that excellent service is key to a memorable vacation, and we're glad that our team went above and beyond to assist you. We'll be sure to pass along your compliments to them. We're delighted that you enjoyed our breakfast offerings, which include a variety of European and local cuisine. It's great to know that you found the food tasty and plentiful. We take pride in providing a satisfying dining experience, and we're glad we could meet your expectations. We're thrilled that you had the opportunity to explore the beautiful surroundings, such as the lake and neighboring beach. It's fantastic to hear that you enjoyed the canoe trip, especially the sunset experience. We strive to create memorable moments for our guests, and we're glad we could make your outing special. Lastly, we're grateful for your recommendation of our hotel. We pride ourselves on being a quiet and cozy retreat with excellent service, and we're delighted that we exceeded your expectations. It's wonderful to hear that our facilities, including the pool, jacuzzi, sun loungers, and bar, contributed to a relaxing and enjoyable stay. Thank you once again for choosing Amaranthé Bay Resort. We appreciate your feedback and look forward to welcoming you back for another outstanding vacation in the future. If there's anything else we can assist you with, please don't hesitate to let us know. All the best, and with kindest regards from Amaranthé Bay team

Ответ от объекта размещения: Thank you so much Elena, for taking the time to share your experience with us. We truly appreciate your feedback and are thrilled to hear that your journey to our hotel was worthwhile! We are delighted that you were warmly welcomed at the reception with refreshing drinks. While we apologize for any inconvenience caused by the lack of Russian speakers, we are glad that our staff could assist you in English and ensure your comfort. We strive to provide a welcoming environment for guests from all around the world. It's wonderful to know that your room exceeded your expectations. We take pride in offering exceptional accommodation with stunning views, luxurious amenities, and a relaxing atmosphere. We're delighted you enjoyed the jacuzzi, the interior, and the overall ambiance. Our dedicated housekeeping team works diligently to maintain cleanliness and provide the necessary amenities, and we're glad you found everything to your satisfaction. We're thrilled that you enjoyed the breakfast tour and appreciated the variety of options available, including fruits, pastries, bacons, ham, and more. Our restaurant staff takes great pride in ensuring a tasty and comfortable dining experience for our guests. We appreciate your kind words and will pass on your praise to the team. We understand that some dishes may be spicier than expected, and we appreciate your understanding in adapting to the local culinary preferences. We are grateful for your recognition of our staff members, restaurant captain Kartik and chef Dilshan. They are dedicated professionals who take pride in providing excellent service. We will make sure to share your appreciation with them, as it will serve as encouragement for their continued efforts. Lastly, we're glad you enjoyed our clean pool and the convenience of having towels available for both poolside and beach use. We strive to offer a comprehensive experience that caters to all aspects of our guests' stay. Thank you for considering our hotel as one of the best in Trincomalee. It was our pleasure to serve you, and we would be honored to welcome you back in the future for another memorable stay. Warm regards from Amaranthé Bay team