Gorilla Safari Lodge

We booked this place on the basis that it was marketed to us as high end / luxury and we wanted to splash out for one night. We were genuinely confused as to whether we had been taken to the right place when we arrived. Starting with the good, the staff were very friendly, warm and attentive (although when we sat down for dinner, we were inexplicably asked to move to another table. No reason was given. It was very odd!). The food (dinner, breakfast, packed lunch) was excellent - we were very impressed. The room was small but it was clean and comfortable, and we appreciated the hot water bottle when it got cold at night. Onto the not so good - the lodge is quite clearly in the middle of major construction works / renovations. We had workers shouting, building and hammering right outside our window and there was woodsmoke floating past our window from a fire they were burning. We were shocked that a ‘luxury’ hotel could invite guests into a construction site and subject them to the attendant nuisances. We did not really have a view of the forest from our room so not sure why it is marketed as such. There was noise from the nearby villages. The wifi wasn’t working. The lobby area around the bar was unprofessional - there was clearly a makeshift office set up on one of the tables with papers strewn about. The bathrooms in the lobby were disgusting. There was a child walking about screaming (not a child of a guest, but of a person associated with the lodge). The bar was very limited and didn’t look clean. Overall, it was fine for one night and it was conveniently located close to the gate where the gorilla trek starts, but there is just no way this lodge approaches anything near a luxury standard, and it should not welcome guests when it has such major renovation works going on.

The hotel is simply amazing! You will have the best view of the forest and in 5 minutes drive you arrive at the place where the Gorilla trekking starts. The accommodations are very spacious, clean and comfortable! The food is delicious and the cooker can make anything you like. Lastly, the hosts were fantastic. All of them were really kind and helpful, making us feel at home. They even made us a delicious welcoming cake and sing a traditional song welcoming us. I never before saw such attentive and caring hosts. I recommend this place 100%!

An amazing location near the Bwindi Impenetrable Forest Gorilla Trek. Staff were amazing and service second to none. The food was delicious and the staff did many little extras to ensure our stay was comfortable and memorable. Hot water bottles in bed, a warm fire to fall asleep too, special dinner on our last night….even free laundry! Just marvellous.

Great location close to the park entrance Good quality rooms - peaceful individual lodges Very friendly and helpful staff who did everything they could do help us and make our stay enjoyable - food well presented and good quality

The lodge provided a wonderful experience for my wife and I. The staff was personable and the chef prepared gourmet meals. The room was beautiful and provided a view to the majestic mountain. We were a short distance to the Gorilla Tracking starting point and the town, so we were able to enjoy the entire experience, even the sounds of the community. We can't wait to go back!

Fantastic lodge in Rushaga - beautiful grounds, lovely rooms and great service (especially Vallance and Eria). My wife and I visited for our honeymoon and we were treated extremely well and would highly recommend the lodge.

Excellent service. The staff were super friendly and proactive. The place is unbelievable. It was calm and very peaceful. The chef made special efforts to accommodate my needs. I am a vegetarian who like spicy foods and it was fabulous!

Loved this lodge. Rooms were spacious and spaced for privacy. Gorilla watching was close by. We used the spa offerings and loved the gift shop. All were extremely accommodating and hospitable. Plus there was entertainment and monkeys.

Two nights at this Lodge which is located close to the Gorilla Trek I was to do. Friendly greeting by Elia and a wonderful hand massage by Virginia upon check in. The room is spacious with a fire place and a small lounge area. The bathroom had a large shower area and the water was hot. The bed was comfortable and nice and large. In the evenings the fireplace was lit and made the room nice and cozy. Good meals and wonderful service.