Terhills Hotel

Uitstekende ligging, mooi gebouw, prima airco in deze hitte, vriendelijk personeel

Thank you very much for such a relaxing night. Sleeping in such a quiet plae with this nice view in the garden in the morning was a very nice experience. The room is big enough for 2. the shower is huge, the place for the toilet a bit tiny, cause of the big shower. in total - come back when i am in the area

This hotel has clear potential: the building is quite impressive, located in what used to be the main offices of the large industrial coal mine of Eisden; it has been nicely restored. It is located right next to one of the main entrances to the National Park Hoge Kempen, which offers nice nature walks and other entertainment possibilities. Also next to the Maasmechelen Shopping Village and a movie theater complex. However, the management of the hotel was not given to a major hotel group, but seems to be privately run. And that leads to some inefficiencies, which are uncommon for a 4-star hotel in Belgium. As we stayed for one night, arriving on a Sunday, we were given a free upgrade from a comfort to a superior room. This was much appreciated, as these rooms have a much higher ceiling and a really nice look. On the negative side, the airco was not working. We're not sure, but either it needed repair or it did not start as one of the windows was open. However, we could not fully close that window, as there are key locks on every window (probably to prevent people form falling out). The large windows come with large curtains. However these curtains were quite transparent, which prevents the room to be darkened. We had dinner in the brasserie of the hotel. Price/quality ratio was OK, but not exceptional. The dessert we chose (a crumble with ice cream) was disappointing. The service was friendly but rather inexperienced. Breakfast was nice - as it was Monday morning, it was not busy. Probably very crowded during the weekend. When we checked in, we were given two 10 euro coupons for food at the Shopping Village. However, as the coupons were stamped with a date of more than a month earlier, they were refused by the restaurant (only valid on the date of issue). Strange that the hotel didn't know. At check-out, we were told that we would receive our invoice by email. More than 24 hours later, we still have not received anything (except a request for review of the hotel)...

Great stay, friendly and helpful staff. Nice little detail: the rooms come with real Nespresso coffee! It shows their attention to detail and quality. The gardens outside are really pretty and the proximity to the national park is great!!

Very friendly staff, nice comfort room with different pillows. Good shower. The restaurant serves dinners. Nice arrangement and very tasty. The portions are good. Nice wines and a good bar. Breakfast is very tasty. Different types of breads, fruit and vegetables.

Very nice, high quality hotel. Clean spacious rooms. Both the bedroom and general spaces are of high quality. Staff are friendly and very helpful with advise. Unfortunately the restaurant was fully booked so had to look for dinner outside.

Friendly staff and the hotel has a nice appearance. Now that there is a new breakfast room, I think it is a huge upgrade. The hotel also has a great location, close to Elaisa Energetic Wellness, which is a reason for me to visit Terhills hotel regularly. The garden is also stylish.

A historical building transferred into a nice hotel. The room was very comfortable with a soft bed and fluffy pillows. It was a pitty that the large windows, however renovated with modern materials, let in some draft and outside noises. The bathroom was luxurious and of very nice design. As we booked the Valentine’s arrangement we were greeted with paper hearts on the bed, a bottle of champagne and chocolates, which made it a romantic welcome. The food is very nice, but the menu (if you choose to eat à la carte) is rather limited. Perhaps because the restaurant and bar area were being renovated and we had to dine in one of the conference rooms ? I trust that, once finished, they will be up to standards for this class of hotel. Personnel was very friendly and helpfull.

Incredible renovated historica place with outstanding diner and breakfast, beautiful rooms. It was a shame that our room wasn’t cleaned when we came back from à 12 km walk. So it had to be cleaned white we were having souper…