Халиско, Мексика: отели, где есть СПА

We're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed, The food # the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying # The Sushi restaurant is just on average # The Mexican restaurant although Not so bad at all #The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it, The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again, Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated, Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”

La app fue facil de utilizar. Sin embargo llegando al hotel, me dieron una habitación que no correspondía a lo que yo habia reservado, siendo esta mucho mas sencilla. Fui a solicitar una aclaración y el hotel dijo que no tenia informacion por parte de trip.com respecto al tipo de habitación que a mi me se me habia confirmado e incluso mencionaron que el codigo de confirmación era incorrecto. No recomiendo trip.com porque no son claros entre lo que tu reservas y lo que se te entrega

Когда мы заселились в номер, в мини-баре остались остатки еды. Мы сообщили об этом на ресепшн, но ничего не было сделано. На следующее утро мы заметили кровь на стене в ванной. Мы сообщили на ресепшн, чтобы они убрали, и нам потребовалось три попытки, прежде чем кто-то это сделал. Казалось, их это не смутило. Нас возмутило, что это была кровь, потенциально представляющая биологическую опасность, а они отнеслись к этому как к пятну грязи. Рестораны, которые мы посетили, были хорошими, но мы также много ели в местных заведениях. Бассейн был хорошим, и расположение отличное. Они рекламировали свое членство в рамках программы таймшера, что, по-видимому, является распространенной практикой, но мы об этом не знали. Мы знали, что должен быть какой-то подвох с «бесплатным приветственным завтраком». Было интересно узнать об этом, но нас не предупредили заранее, что это включает в себя, поэтому мы почувствовали себя немного обманутыми. Предоставленные нам бонусы были справедливыми. В целом, пребывание было неплохим, и мы думаем, что нам просто не повезло. Лучшее в этом отеле – расположение.

We upgraded to the Family Suite of three bedrooms, two bathrooms. Every single service person we encountered on the property greeted us with a smile. The grounds are beautifully landscaped. You are right on the ocean. The beach restaurant is excellent and has nightly entertainment with an exceptional vocalist as well as dancers and gymnasts. The on site sit down restaurant had the best gourmet food I have ever had for three meals daily. There is 24 hour room service available as well. The pools were very clean and heated well. The Kids Club had a variety of well thought out and executed activities for all age groups. The kiddie pool was very safe. There was a live Aladdin show while we were there that was so enjoyable for all, then activities after. The daily housekeeping as well as the unit being stocked daily with snacks and beverages was also exceptional.

Todo el personal fue encantador. La ubicación perfecta al lado de Chichén Itzá. La calidad de la comida del restaurante muy buena. Precios acordes. Todo muy bie

We arrived for our 10 day stay and at the check in we were informed that the Family pool was closed for renovations and that all guests were using the Adult Only Pool. (which is considerable smaller. Needless to say the pool was packed with children with water toys etc, jumping splashing ( having lots of fun) It was difficult to sit by the pool as all the chairs were taken very early in the day and getting into the pool to relax was not possible. If we had known we would have booked somewhere else as this really affected the enjoyment of our vacation. Also the front lobby staff tried to tell us on our last day lunch was not included. I showed them the email that you had sent. They were not very accommodating and reluctantly let us have lunch. Left a bitter taste

Отель прекрасен в своей обстановке, обслуживание внимательно и тонко, подходит для семейных отпусков. Мы выбираем полный пакет услуг, завтрак хороший, обед и ужин очень общие, возможно, индивидуальные требования к еде высоко, говядина изготовлена из говядины, морепродукты в основном не имеют надлежащей пищи, которую можно выбрать, консолидация вина - это баранчатый концентрированный фруктовый сок с вином, очень трудно входить в него. Если вы хотите попробовать еду или ожидаете высокого уровня, рекомендуется выбрать завтрак, не содержащий всей. Песок на пляже-это не тонкий песок, и это все так, как это делается в этом районе.