Суррей, Великобритания: отели категории 4 звезды

The hotel was very good overall with good service, nice facilities and a nice family room which have recently been refurbished. Отель был более чем счастлив нагреть мою еду, хороший завтрак и кондиционер, который был действительно хорошим делом отеля.К сожалению, были некоторые проблемы, такие как отключение номерной карты каждый день из-за того, что она чувствительна к мобильному Телефоны и забывающие дать мне, моей жене и дочери 3 набора полотенца.

We live fairly local but decided to stay here as my daughter & her friends prom was at the wine estate local to the hotel, we wanted to make our girls prom a little more special. Staff we’re very helpful friendly went above and beyond to make our stay perfect Cold water in fridge fans in the room and the weather has been hot. Food we ordered from the menu in our room was great & friends eat in the bar area which was also very good. I would recommend and would definitely stay here again.

It was an amazing experience from start to finish the staff were fantastic, very understanding & accommodating to all my needs as forever grateful & would highly recommend.

Nice cosy cottage room with underfloor heating in bathroom, a bath and separate shower cubicle with overhead shower, a wide range of complimentary soft drinks and snacks. Lots of small but fast spiders, but expected for a cottage with lots of garden space. Service was friendly and welcoming and you can request a golf cart ride to and from different locations on the Beaverbrook grounds. 4 different restaurants to choose from. Breakfast included. Relatively expensive (3 starters, 2 mains, 2 sides, 2 desserts and a bottle of water was £200) but also expected for a place like this. Service was great. Booking a hotel room for the night includes use of the spa, no matter which online platform you book through including trip.com. Spa was a nice experience, though felt more like a health club that had spa facilities rather than a dedicated spa as I thought they would have more than 1 of each type. 1 sauna, 1 steam room, 1 jacuzzi (only 1 button worked), 1 indoor swimming pool, 1 outdoor heated swimming pool and a kids pool. Felt like they could have cleaned the leaves in the outdoor pool. Lots of choice for massages and other treatments. Gym was nice and modern. Towels, slippers and robes provided. Overall a pleasant stay.

I booked this location for a real “British Experience.” Although I don’t know if it was a real experience, it was a REAL experience. From the moment the car arrived, I was impressed and in love. It is a true country estate, surrounded by green rolling hills and ancient trees. The first view down the driveway was of a stunning estate with beautifully landscaped grounds. We arrived early and they were able to register us immediately. The only downside was the number of stairs to get to the room, but this was minimal. The interior was breathtaking, the outside was awe inspiring. We had originally planned on taking a day to go to London, but quickly decided to stay and enjoy the relaxing atmosphere of the estate. The food was wonderful but the breakfast hours were not as noted. On Saturday, we arrived at 10:30 for breakfast and the buffet was nearly empty, however the staff were kind enough to bring us the few things we needed. The staff were wonderful and added to the exceptional experience of our stay. I will definitely revisit this location in the future. It was a lovely experience.

Lovely hotel. Perfect location for races but also nice if not. Beautiful scenery and very quiet. Parking easy with lots of space. We were able to check in early which was great before the racing started. Bar area very nice with a relaxing atmosphere. Staff very attentive. Room was very nice in the 2nd floor facing the golf course, so fabulous View. Very clean. Beds very comfortable and the bedding top quality with the best pillows ever. Toiletries are good quality with a long lasting smell on your skin. Towels greasy , white and fluffy. We had large windows like patio doors so could open wide. Only issue was the outside bar ( was no balcony) had loads of covert and dead insects in it. Breakfast. The dining room again had a very relaxing atmosphere was bright and very clean. The food options were plentiful and of good quality and quantity. Coffee from a machine , but used fresh ground coffee , beans when choosing you options. The bar prices were quite good, didn’t feel I was being over charged and the bar staff were quick and efficient. Overall a superb stay.

Хорошо!

I have stayed here for work before but this time I booked for myself and my Husband for an overnight stay. This hotel is lovely, the room was beautiful, overlooked the vast gardens. Everywhere was nice and clean and the added bonus of the swimming pool and outdoor hot-tub was great! Would definitely recommend staying here.

С момента прибытия сотрудники были теплыми, приветливыми и внимательными, заставляя нас чувствовать себя действительно ценным как гости. Сам отель расположен в потрясающих местах, предлагая мирный отступ от торжественного и торжественного отъезда. Наш номер был красиво представлен чистым, комфортным и хорошо оснащенным для отдыха. Ясно, что внимание к деталям было приоритетно. Одним из выдающихся особенностей был спа. Услуги были отличными, и атмосфера была спокойной и идеальной для разворачивания. Территория бассейна была без пятен, и лечение было первоклассным, оставив нас чувствовать себя освежаемыми и омоложенными. Ужин в отеле также был фантастическим опытом. Его еда была прекрасно подготовлена, наполнена вкусом, и служила с улыбкой. Очевидно, что команда очень гордится качеством своей службы. В целом, я рад сказать, что Voco Lythe Hill Hotel & Spa больше, чем выкупил себя в моих глазах. Я бы очень рекомендовал это всем, кто ищет расслабляющий убежище с лучшим сервисом. Не могу дождаться возвращения!

Место было прекрасным. Честно говоря, я ожидал немного большего количества удобств за ту цену, которую заплатил. Тапочек не было, и они говорили, что у меня нет брони или что они не могут найти мою бронь после того, как я даже не появился во время регистрации. Я появился как минимум через два часа после того, как мне разрешили зарегистрироваться, но у них все еще не было моего бронирования, что раздражало, потому что я просто очень хотел получить его в своей комнате и лечь.