Тромс, Норвегия: отели категории 4 звезды

The atmosphere was lively and very festive. The staff were incredibly polite and attentive and the stay felt very luxurious. The room was also clean and spacious, although the positioning of the hanging lamps was a bit awkward and I sometimes found my shoulder hitting one when getting into and out of bed. The shower was also very large and decent water pressure and temperature control. The breakfast was amazing! Many options and very delicious! The view from the room was spectacular and the staff accommodated my request for a higher room. The only downsides were the laundry service is incredibly expensive, which was shocking as the hotel I had started in prior to this one did it for free. Also, room cleaning did not come to room one day and I had to make two requests to the front desk to get a fresh towel. It took quite a long time, but eventually did get me a new towel in the evening. The staff apologized profusely for the inconvenience. Overall, the stay was amazing. とてもにぎやかで、お祭りのような雰囲気でした。スタッフの対応は非常に丁寧で行き届いており、滞在全体がとてもラグジュアリーに感じられました。客室も清潔で広々としていましたが、吊り下げ式の照明の位置が少し微妙で、ベッドに出入りする際に肩が当たってしまうことが何度かありました。 シャワーもとても広く、水圧や温度調整もしっかりしていて快適でした。 朝食は素晴らしかったです。種類が豊富で、どれもとても美味しかったです。 客室からの眺めも圧巻で、高層階の部屋を希望したところ、その要望にも快く対応していただけました。 唯一のマイナス点は、ランドリーサービスが非常に高額だったことです。直前に宿泊していたホテルでは無料だったため、正直かなり驚きました。また、ある日は客室清掃が入らず、新しいタオルをもらうためにフロントに2回お願いする必要がありました。少し時間はかかりましたが、最終的には夕方に新しいタオルを届けてもらえました。その際、スタッフの方からは大変丁寧にお詫びがありました。 総合的には、とても素晴らしい滞在でした。

В целом я бы поставил 9,9/10! Отель расположен в очень удобном месте, и нам посчастливилось увидеть северное сияние из нашего номера с видом на море во время нашего пребывания, это было невероятно! Единственный минус – в первом номере, который мне предоставили, на шкафу лежали пустые пивные банки, а также не работали дверной замок и отопление. Вскоре после того, как я поговорил с администрацией, меня переселили в другой номер с менее впечатляющим видом, но все остальное работало хорошо. Завтрак тоже был хорош – я оценил уголок бариста, где можно выпить кофе, приготовленный не в кофемашине.

The location is amazing! All the pick up spots for the activity were 3-10 mins walk. However, the nightmare started when we got to the room to realise that the bin was full…. We tried to talk to the front desk but it was late in the afternoon and we were told no one from room service is there and we can’t change room cos they full…. Even though the next day in the morning a bus full of tourists came and I don’t believe that many checked out in few hours Again location is good, but it is not a cheap price you’re paying for the bare minimum of cleanliness

The room is spacious and clean. Great view from the room's window. I really like the room layout and it is beautifully furbished. The kitchen is great because it comes with A COMPLETE set of kitchen utensils. You will never run out of anything. This is also my first time staying in an apartment-like hotel in Europe, so I was impressed by the dishwasher. The floor is also warmed, which I like. Especially, in the bathroom, my feet didn't feel cold at all, unlike other places. I could not use the kiosk to check-in, but it worked just fine on my iPhone. I was worried about using smart key in my iPhone, as I read a lot of complaints from other reviews. However, it worked perfectly, including the entrance, elevator, and my room. I had no issue at all despite my thick phone case. During my stay, I met no staff. Luckily, there was not any issue, so everything was fine. Lastly, the location is the best. it is located in the centre, and there are several supermarkets nearby. Overall, it is a great place to stay and the price is very affordable. I think I will stay here again if I have a chance to return to Tromsø. 

An unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room. Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling... With these shortcomings noted, the hotel can be recommended and is good value for Tromso.

A hotel that is located conveniently to many pick up points for tours. Grocery stores, 7-11 and restaurants are also located nearby. Simple amenities such as shampoo/body soap, towels, hairdryer are available. Love it that there is breakfast and dinner that comes together with your stay. Nothing too fancy but good enough to fill your bellies considering the restaurants are quite pricey. You will need to get hot water on your own at the dispenser as there are no kettle in the room. Reception was always friendly in answering any questions, and even helped with my cab booking to the airport. Worth it for the price, would stay here again.

The hotel is outdated and is scheduled to be refurbished in 2025 or 2026. The lobby is ”super” small with no design theme (for what that matters). My room was small and poorly laid-out...plus, the bed was so soft it was uncomfortable and I knew my back would suffer, so I placed the thin topper on the floor and slept on that. Once housekeeping left at the end of the day you could not obtain extra blankets or pillows...all I had was one small, rectangular pillow....I did not get a good sleep! The gym could only be accessed by climbing a narrow, winding set of stairs...I never got there. The front office staff was amazing...so pleasant and accommodating....despite all the demands placed on them. I was thankful I was only staying for 1 night.

Это было отличное место немного вне города, чтобы поймать Северные Светы, не идя на тур (мы видели его две ночи из пяти! Кабинки были хорошо сохранились и чисты, мы были двумя взрослыми и двумя подростками и было достаточно места для всех. Это 10 минут ходьбы до автобусной остановки в город, 40 минут ходьбы через мост в город, оба из которых были управляемы для нас. Заметьте, что рядом нет много ресторанов. Все в мне было очень счастливо, что мы выбрали это место для ноги Тромсо нашей поездки.

Место очень удобно расположено недалеко от города и аэропорта, удобства действительно новые. Из зоны ресепшена открывается панорамный вид на город. Однако обратите внимание, что размер номера немного маловат, если вы планируете остановиться с детьми. Есть Smart TV, который можно использовать для просмотра Netflix. Минусы, как уже отмечалось в других отзывах, заключаются в отсутствии чайника для кипячения воды (нужно идти на ресепшен за горячей водой) и отсутствии туалетных принадлежностей. В остальном, в целом, хорошее место для отдыха в Тромсё, если только вы не собираетесь готовить еду дома.

Stayed for 3 nights. Was upgraded from standard room to superior room. Hotel reception are friendly, particularly Amalie which has bubbly character, it was a great experience dealing with her, great start for my stay. Nice, warm and comfortable room. This room type has a Nespresso machine, you can also make tea with the kettle provided. Good breakfast, plenty of choices including fried rice. There is a sauna and gym with majestic view. Airport bus dropped me off directly just opposite this hotel. The pick up point for most northern light tours are nearby. Overall it was a great stay and highly recommended.