Туамасага, Самоа: отели категории 4 звезды

The facility was clean and modern, but the shower didn't drain fully leaving a slippery puddle away from the drain hole. Housekeeping wasn't consistent. On separate occasions the mirror was left wet, the bins unemptied, the towel unchanged and the bed not made up properly. The programmable safe didn't open once locked, and the key card had to be reprogrammed to give access to the room. Once, while resting in my room in the early afternoon, someone tried to enter my room but the latch stopped them. I quickly checked outside, thinking it might have been housekeeping, but no one was there except someone - a burly obese island man in singlet, shorts and jandals - walking quickly around the corner. I believe it was another guest who'd somehow gained access to electronic access cards, and who was raiding other guest's rooms. It was after that incident that my key card failed to work, and I had to visit reception to get it reprogrammed. The staff were generally courteous and kind, but really only going through the motions to fulfil their role. No one stood out as loving the work they do. The egg station couldn't make poached egg. That had to come from the kitchen, and they had to boil the water first and it was an inordinately long wait. In a previous visit to Samoa, at a hotel in Savai'i, the egg station had a pan with simmering water for poached eggs, and they delivered poached eggs as quickly as any other style of egg. I visited other hotels for events around Apia on this visit. I'm now open to staying at other hotels after this visit.

Мое пребывание в Sinalei Reef Resort & Spa было просто потрясающим. Это место невероятно красивое, спокойное и окружено пышной тропической растительностью, которая создает ощущение полной единения с природой. Куда бы я ни посмотрела, везде зелень, яркие цветы и успокаивающий шум океана — это было идеальное место для отдыха и расслабления. Персонал был невероятно добрым, отзывчивым и уважительным. Они всегда встречали нас теплыми улыбками и делали все возможное, чтобы у нас было все необходимое. Вы действительно чувствуете, как сильно они заботятся о своих гостях. Каждую среду вечером они проводят вечер Фиафии. Курорт также предлагает несколько отличных экскурсий, включая экскурсию в город Апиа, экскурсию на остров Савайи и экскурсию по юго-восточному побережью. Мы отправились на экскурсию по юго-восточному побережью и увидели океаническую впадину То Суа. В целом, Sinalei Resort & Spa — это идеальное место для отдыха, где мы искали красоту, спокойствие и подлинное самоанское гостеприимство. Я с нетерпением жду возможности вернуться!

Loved this place. We have been here before and will come again. Spending our 1 year wedding anniversary here was a great time. We had all the amenities we needed, plus some. The only downside was paying for a deluxe suite and having the amount of noise exposure for what was supposed to be the quietest rooms. Otherwise, fantastic, great service, friendly welcoming staff and good laughs and entertainment, food was well cooked and tasty too. Will be coming back for sure! Fa'afetai lava. D + J