Gorse Hill Hotel

Stay was pleasant but not outstanding. The room doesnt reflect the main hotel but was fine for a one night stay. Lodge room was reasonably comfortable but bathroom is in need of a revamp and carpet was badly marked. Noise from adjoining room's bathroom very loud.

The hotel advertises itself as pet friendly. However, as pet owners, we were treated to inferior accommodation, away from the hotel building itself, on the border of the surrounding grounds. The room was not well cleaned, with items found on the floor, faeces in the toilet and rust as well as flakes of paint found in the bath. The bathroom door was damaged along the bottom. The basin plug was too small so water leaked out. All the windows were locked and no keys were provided.

Good location for surrounding golf courses. Hotel nice but rooms were not as the rooms advertised online. Small, bathrooms which need modernising. Dirty toilets, cracked bathtub. Disrupted sleep with noise all through the night

Stayed in room 7. Lack of decaffeinated drink sachets in the room, so had to go and ask for some. One of the bedside lights didn’t work. Fan in the en-suite was very noisy. No chair to sit on in the room. The dining room radiators were quite hot, but there was a window wide open, so not environmentally friendly.

Lovely main and events building and lodge. But needs a bit of tlc and room amenities reviewing

Really good hotel, nice quiet spot and set in stunning ground. Good staff and seemed well maintained.

There were no face tissue, not even a bottle of water, there we two grasses but no where to ho to get drinking water

We had room 48, which was on the ground floor of the annex and was small and dark. The wardrobe was small. No drawers. The extractor fan in the bathroom didn’t work and the bathroom and bedroom were full of condensation. The window looked out onto a public footpath, which was busy. We had to keep the curtains closed for privacy. The outside of the window hadn’t been cleaned for quite some time and was dirty and full of cobwebs/spider webs.

1) booked the lodge room because on the website only rooms at the lodge have private bathrooms, which turned out not to be the case. When later I asked to be moved to the main building, I never got the answer and I let it go. 2) I arrived at the place one hour early, and the room was available, I was told I could check in early but need to pay 15 pounds for that privilege. 3) The lodge room is small with big furniture so you can’t really lounge there. 4) Watertank of the toilet drips so one has to close the bathroom door. 5) wedding guests in the same building banged doors 3am in the morning.