Boarders Inn & Suites by Cobblestone Hotels - Shawano

We were extremely disappointed that the pool and hot tub were not available. Then we were offered early access to a few breakfast items. Oddly the breakfast room was locked with lights off.

Was charged for a room that didnt have everything listed in the description, chair and sofa sleeper were missing in the room.. Hot water didnt get warm in jetted tub..

First room: toilet didnt stop running and the phone didn't work so I went to the desk. Employee was AMAZING. Next room: no hot water for hot tub or shower, door to the room doesn't lock, toilet leaks, sink leaks, furniture was dirty and ripped, bed was horrible. Top 5 WORST hotel experiences ever. Please do better. I expect some if not all of the $ back that was paid for this. I asked for the manager to call me.

Very peaceful hotel and area. Best hotel my family and I have stayed at. Breakfast was a 10. And the staff is very nice. Can't wait for my next stay with them.

Overall was a nice stay. Could’ve used some occasional spot cleaning as the elevator floor was relatively dirty. Im guessing that was from people using it all day as we checked in during the evening. In the morning it was being cleaned. Room showed some areas of wear but overall was still in good condition, especially compared to some of the other places I’ve stayed. Whirlpool tub was nice but drain did leak a little but it still worked as it should. They are doing some renovations starting next month per the memo in the elevator. Considering it’s age I felt it was in pretty good condition and very similar to other places I’ve stayed throughout the US.

Great coustomer service. Pool area is clean. Good breakfast. Cafe is in the parking lot. Also right off the highway.

Check in was quick & easy, the staff was friendly & property was clean. Everything you want in a decent hotel.

The property was dirty. There was hair left in the shower from the previous people. The property stunk and there was stain in the bed and shower curtain. The sink was also clogged and the bathroom door was broken. The bathroom door would not shut. Overall a terrible experience

We got a room with a hot tub/whirlpool. We had to figure out how to work its jets and bubbles. The faucet wasn't even marked hot / cold. We appreciated the extra towels already in the room. There was a wall switch that we deduced is for an exhaust fan, but not sure as it wasn't labeled either. The included breakfast was quite nice, with a variety of items and quality. The room did NOT have a binder or pamphlet with info of the room, hotel or area. It took a while to figure out what TV channels were what (need a local channel for local weather!)