Novotel Birmingham Centre

Novotel Birmingham Centre: отзывы

Novotel Birmingham Centre

70 Broad St, Birmingham, United KingdomПосмотреть информацию об отеле
Novotel Birmingham Centre
Novotel Birmingham CentreNovotel Birmingham CentreNovotel Birmingham Centre
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Гарантия соответствия цены
1 ночь

Отзывы гостей

8.8/10
Очень хорошо
Отзывов: 133
Подлинные отзывы
Местоположение8.9
Удобства9.1
Сервис9.3
Чистота8.1
Фильтр:
Сортировка:
Все отзывы(133)
Положительные отзывы(33)
Отзывы с фото/видео(7)
Приветливый персонал(10)
Понравилось(9)
Отличные номера(8)
Чисто(7)
Отрицательные отзывы(1)
KrytsynaYana
Стандартный номер
Гость проживал в мар. 2025 г.
Семья
Отзывов: 1
10.0/10
Превосходно
Опубликовано 18 апр. 2025 г.
Добре розташування. Готель потребує ремонту, але чистий. Привітний персонал та смачні сніданки.
Ответ от объекта размещения: Dear Krytsyna, Thank you for taking the time to share your feedback. We’re really glad to hear you enjoyed our convenient location, friendly team, and delicious breakfasts — it’s always great to know what stood out in a positive way!We also appreciate your comments regarding the need for renovation. Guest feedback like yours is invaluable as we continue to look for ways to improve the overall experience, and we’ll be sure to pass it along to the relevant teams.We hope to welcome you back again in the future!Warm regards,George FFront Office Manager
Гость
Стандартный номер
Гость проживал в мар. 2025 г.
Пара
Отзывов: 6
10.0/10
Превосходно
Опубликовано 15 апр. 2025 г.
Excellent hotel in a good location close to bars restaurants ect. Comfortable beds and really clean room Good facilities
Перевести
Ответ от объекта размещения: Dear Guest, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us and found our location convenient, with easy access to nearby bars and restaurants.It’s great to know you had a comfortable sleep and were pleased with the cleanliness of your room and the facilities we offer. Your feedback is truly appreciated, and we look forward to welcoming you back again soon!Warm regards,George FratiloiuFront Office Manager
5G
Стандартный номер
Гость проживал в нояб. 2024 г.
По делам
Отзывов: 7
10.0/10
Превосходно
Опубликовано 8 дек. 2024 г.
Good position for tourists
Перевести
Ответ от объекта размещения: Dear Guest,Thank you for your feedback! We’re glad you enjoyed our convenient location for exploring the area. Hope to welcome you back soon!Harpreet SianGeneral Manager
Againjoy1123
Стандартный номер
Гость проживал в июля 2024 г.
Семья
Отзывов: 4
8.0/10
Очень хорошо
Опубликовано 27 авг. 2024 г.
Wifi connection is not stable enough. Carpark space could be expanded will be perfect.
Перевести
Ответ от объекта размещения: Dear Guest, Thank you for your feedback. We apologize for the issues you experienced with the Wi-Fi connection and the parking space. We understand how important these aspects are for a comfortable stay. Your comments will be shared with our team as we look into potential improvements. We appreciate your suggestions and hope to have the opportunity to provide you with a better experience in the future.SincerelyGeorge FFront Office manager
Victoria Lodja
Стандартный номер
Гость проживал в окт. 2024 г.
В одиночку
Отзывов: 8
9.0/10
Замечательно
Опубликовано 24 нояб. 2024 г.
I stayed here before and had a great stay but this time I noticed the bathroom was not cleaned properly. I cleaned the bath myself only to find the water wasn’t that hot. Everything else was great and my previous stay was perfect so not sure what happened this time
Перевести
Ответ от объекта размещения: Dear Victoria, Thank you for your feedback and for choosing to stay with us again. We’re glad to hear that everything else was great, but we sincerely apologize for the issues you encountered with the bathroom cleanliness and hot water. This is certainly not the standard we strive for, and we appreciate you bringing it to our attention.We will share your comments with our housekeeping and maintenance teams to ensure these areas are addressed promptly. We truly value your loyalty and hope to provide you with a flawless experience on your next visit.Thank you again for sharing your thoughts, and we look forward to welcoming you back soon.Best regards,George FFront Office Manager
Mercedes
Представительский номер
Гость проживал в сент. 2024 г.
Семья
Отзывов: 2
10.0/10
Превосходно
Опубликовано 21 дек. 2024 г.
Very clean and comfortable hotel, had a good night sleep here. Staff were very friendly and welcoming. The room was spacious and the all you can eat breakfast was excellent! Would recommend.
Перевести
Ответ от объекта размещения: Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear you found our hotel clean, comfortable, and that you enjoyed a good night’s sleep. Our team takes great pride in providing a warm and welcoming atmosphere, and it’s fantastic to know we made you feel at home.We’re also delighted that you appreciated the spacious room and our all-you-can-eat breakfast—it's always our goal to start your day off right! Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit.Warm regards,Harpreet SianGeneral Manager
Гость
Стандартный номер
Гость проживал в июля 2024 г.
Пара
Отзывов: 1
8.5/10
Очень хорошо
Опубликовано 8 авг. 2024 г.
Great location, parking is worth staying here for alone but arrive early or pre book to avoid missing out on one of the 50 spaces. Rooms a little tired but clean and functional. TV seems to have a problem with the BBC! Probably one of the best hotels for Utilita Arena. Would stay again.
Перевести
Ответ от объекта размещения: Dear Guest, Thank you for your feedback! We're glad you enjoyed our great location and found the parking convenient. We appreciate your advice on arriving early or pre-booking to secure a space.We're also pleased to hear that you found the rooms clean and functional, though we're sorry to learn about the TV issue. We'll look into the problem with the BBC channels.It’s great to know that our hotel is one of the best options for Utilita Arena, and we look forward to welcoming you back on your next visit!Sincerely George FratiloiuFront Office Manager
H’s Adventures
Стандартный номер
Гость проживал в окт. 2023 г.
Пара
Отзывов: 3
10.0/10
Превосходно
Опубликовано 18 нояб. 2023 г.
Lovely hotel and perfect location Unfortunately we had a problem with the apartment that we had booked and stumbled across this hotel The reception was very helpful We did have an issue with the parking on site but they have a parking place just behind the hotel which for two days only cost £12
Перевести
Ответ от объекта размещения: Dear Guest, Thank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel lovely and the location perfect.We appreciate your kind words about our helpful reception team. It's our priority to assist guests in any way we can to ensure a comfortable stay. We apologize for any inconvenience with the originally booked apartment and are glad we could provide you with a suitable alternative.Regarding the parking issue, we're pleased that our team was able to offer a solution with the parking place just behind the hotel at a reasonable rate. We understand the importance of convenient parking for our guests, and we appreciate your understanding.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another positive experience in the future.Sincerely George FFront Office Manager
Гость
Стандартный номер
Гость проживал в авг. 2023 г.
Семья
Отзывов: 1
9.0/10
Замечательно
Опубликовано 25 сент. 2023 г.
Considering there was a party and very loud music, it was knocked off at a decent time and slept well
Перевести
Ответ от объекта размещения: Dear Guest, Thank you for sharing your experience. We're pleased to know that despite the party and loud music, it concluded at a reasonable time, allowing you to get a good night's sleep.We appreciate your understanding and look forward to having you stay with us again.Best regards,George FratiloiuFront Office Manager
Гость
Стандартный номер
Гость проживал в февр. 2024 г.
В одиночку
Отзывов: 7
10.0/10
Превосходно
Опубликовано 16 мар. 2024 г.
Very good hotel the location is good nice clean hotel the breakfast is lovely
Перевести
Ответ от объекта размещения: Dear Guest, Thank you for your review! We're delighted to hear that you had a very good experience at our hotel. It's great to know that you found our location to be convenient and that you enjoyed our clean accommodations. We're thrilled that you also liked our breakfast offerings.Your feedback means a lot to us, and we're glad that we could provide you with a positive experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely, George FFront Office Manager
matchylok
Стандартный номер
Гость проживал в окт. 2023 г.
Семья
Отзывов: 1
10.0/10
Превосходно
Опубликовано 19 нояб. 2023 г.
Friendly arrangement and friendly attitude. If I come to Birmingham again, I will give priority to this hotel 👍🏻
Перевести
Ответ от объекта размещения: Dear Matchylok , Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you had a friendly and pleasant experience during your stay. Your kind words about our friendly arrangements and attitude are truly appreciated.It's wonderful to know that you would give priority to our hotel for future visits to Birmingham. We look forward to welcoming you back and ensuring that your next stay is just as enjoyable as the first.If there's anything specific you loved about your visit or if there are ways we can make your next stay even more memorable, please feel free to let us know.Thank you for choosing our hotel, and we can't wait to host you again!Best regards,George FratiloiuFront Office Manager
Гость
Стандартный номер
Гость проживал в апр. 2023 г.
Пара
Отзывов: 2
10.0/10
Превосходно
Опубликовано 6 июля 2023 г.
Loving the room and early check in service. Only thing is there’s no microwave.
Перевести
Гость
Стандартный номер
Гость проживал в окт. 2024 г.
Семья
Отзывов: 2
5.0/10
Опубликовано 2 нояб. 2024 г.
I won’t come next time
Перевести
Ответ от объекта размещения: Dear Guest, Thank you for taking the time to leave your feedback. We're sorry to hear that your experience did not meet your expectations, and we would truly appreciate understanding more about what may have impacted your stay. Your insights are valuable to us, and we would love the opportunity to address any concerns. Please feel free to reach out directly if there’s anything specific you’d like to share.Warm regards,George FFront Office Manager
Гость
Стандартный номер
Гость проживал в февр. 2024 г.
По делам
Отзывов: 5
10.0/10
Превосходно
Опубликовано 8 мар. 2024 г.
Brilliant staff, very attentive and friendly.
Перевести
Ответ от объекта размещения: Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you had a brilliant experience with our staff and found them to be very attentive and friendly. Providing exceptional service is at the core of what we do, and it's always rewarding to receive such positive feedback.We greatly appreciate your recognition of our team's efforts, and we'll be sure to pass along your compliments. It's guests like you that motivate us to continually strive for excellence in everything we do.We hope to have the pleasure of welcoming you back again soon for another enjoyable stay.Warm regards,George FratiloiuFront office Manager
KhanAdam
Стандартный номер
Гость проживал в июня 2023 г.
Семья
Отзывов: 3
8.5/10
Очень хорошо
Опубликовано 23 июля 2023 г.
Good hotel and decent staff, car parking is expensive and doesn’t work brilliantly as your ticket May invalidate a lot when you enter your vehicle to exit hotel. Had to come up to reception a few times to report issue which was a little frustrating. Other than that good hotel and customer service.
Перевести
Ответ от объекта размещения: Dear Khan , Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be good and appreciated the efforts of our staff in providing decent service.However, we apologize for the inconvenience you experienced with the car parking system. We understand how frustrating it can be to face issues with parking validation, and we sincerely apologize for any inconvenience caused. Rest assured, we will investigate this matter further and work on improving the parking process to ensure a smoother experience for our guests.Your feedback is valuable to us as it helps us identify areas for improvement, and we appreciate your understanding and patience in reporting the issue to our reception. We will take your comments seriously and use them to enhance our customer service and overall guest experience.Once again, thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can do to make your next stay more enjoyable, please don't hesitate to let us know. Your satisfaction is our priority, and we look forward to serving you better during your next visit.Sincerely, George FratiloiuFront Office Manager